US Aluminum Services just finished our screen enclosure, pergola and fire pit and my god did it come out beautiful! They did an excellent job and always kept my wife and I very informed during the whole process. I am recommending them to all of my neighbors! Sad to see that a couple of unsatisfied previous customers are bashing this company - I am sure whatever there problem is they would just been unhappy anyways! Bottom line - great company, competitive price and very innovated on their designs! Give this company an opportunity if you are looking for an enclosure!
Posted: 6/23/2014 • Link to this review
I went with this company because their sales rep, Christopher Saul, was so kind to my wife and I and instilled trust in us. It took about 5 weeks to receive the permit because of issues with our HOA but once we received the permit, our sunroom was up in 6 weeks and our summer kitchen in 2 weeks. Their customer service manager Laura really kept us informed the whole process so we always knew what steps were next to expect. Overall, us aluminum services reached our expectations and since our sunroom, pergola and summer kitchen was completed they have done work on 4 of our neighbors. Looking for a sunroom or screen room? you have to give us aluminum services a try.
Posted: 1/08/2014 • Link to this review
Since the first time I called they have always been very kind and helpful. The estimator was honest about the process and I was informed step by step what was needed to happen - hoa approvals, permits, etc. (I would have had no idea how to go about this on my own). Now I have a beautiful pergola in my backyard and I couldn't be happier! Thanks!!!
Posted: 11/08/2013 • Link to this review
After intial contact was told a Tech would come out to determine the specifics. None came. The Rep had to deal with the Park office and asked for help in getting permit paperwork signed, since he didn't charge me for the permit, nice since he already gave me a quote of all included, instead of him doing it or being here during Park office hours to get it done right. Then complained he had to travel out 4 times to get paperwork after no showing when he said he would. Asked if company wanted my business to have someone else contact me about it, no one ever did. From the start the Rep acted like he didn't really want the business, possibly since it was just a small job. Can't speak of their product or workmanship since they never got that far.
Posted: 6/04/2013 • Link to this review
I recommend this company for any backyard remodeling. I rated them five stars on everything because when they installed a sun room for me it was of top quality and the service they provided was outstanding. It was also a great price. Great quality. Great Service. Great Price. Great Overall. You will be happy if you decide on this company!
Posted: 6/29/2012 • Link to this review
I called for a free estimate and they came out with a great price and were friendly and efficient throughout the process. We had our screen enclosure built within 2-3 weeks of getting the estimate! So many compliments. I definately reccommend going with US aluminum
Posted: 5/23/2012 • Link to this review
I got a screen room done a while back by US aluminum and it looks great. More recently, I just had them install a fence for me and the process was fast and easy. They were great to work with in both occasions and would recommend them over any other company.
Posted: 5/09/2012 • Link to this review
They are the sloppiest people I have ever seen,. We hired them to install pavers and they had cement verywhere with miss cuts. No project manager, no one to complain too. They do this on purpose. The owner TJ never gets back to you and does not care to produce quality work and never comes onsite. Stay away from this company
Posted: 8/17/2011 • Last edited: 6/29/2012 • Link to this review
I just moved to Orlando and there was some work needed to be done to update and fix up my house! I was unsure of who to use and had not been satisfied with this kind of work in the past. I got a hold of US Aluminum Services and they did an excellent job with everything! I will for sure be using them again if I need anything else added or fixed at my home!
Posted: 7/20/2011 • Last edited: 6/29/2012 • Link to this review