Contacted Steven and he came to my residence next day. Wheels and exterior look like new. Very friendly service with a fair price. I will definitely use him again in the future. Peggy
Area Flowery Branch, GA
Date April 2016
Posted: 4/11/2016 • Link to this review
I was trying to write multiple reviews for US Auto Spa and the site seems to keep over writing regardless of how I do it. My first experience with US Auto Spa was a 5 star, but this second one, involving two cars, was not. In a nutshell, friendliness I would put at 5 stars, customer service at 4.5 stars, and attention to detail at 3.5 stars, which really is bad considering this is a "detail" business. Better than the car wash for sure, but too many times of "oh, that's permanent" only to find out it's not, and missing details that would be expected generally, and even those explicitly declared in the package. Steven did come back out, but there was another issue that was declared to be permanent, that I found out the following day comes off with an old dish sponge and water. Steven has promised to do better about setting expectations and having a checklist, and seems to really want to please people.
Area Suwanee, GA
Cost $250 - $499
Date December 2015
Posted: 3/19/2016 • Last edited: 3/20/2016 • Link to this review
I found Auto Spa on the Internet and called. I have a 2002 Yukon that was used a lot and worn over the years with kids and Steven turned this car within hours back to looking like I just purchased it. I told him before he started that I was putting it up for sale and now he has made it hard for me to want to do that! I am very happy with his work and so were my neighbors who were getting cards! Now I have my truck scheduled and can't wait to see what he can do! I will never use anyone else. Thanks Steven!
Posted: 1/24/2016 • Link to this review
US Auto Spa's Steven is great to work with. Arrived day after first contact. Showed up on time and ready to work. He reviewed the issue and advised best option for cleaning. We just needed the inside detailed. He did a fine job and was done within a couple of hours. He checked in with us a few days later to make sure everything was good. Steven takes ownership of his services and will treat your car with respect and get you cleaned up and in great shape in no time. Being mobile helped so we didn't have to wait on the car at a shop and didn't miss a day of work. For just a little more than local shops US Auto Spa comes to you and gets the job done. Very much worth it for that!
Posted: 8/24/2015 • Link to this review
I use Kudzu all the time to find the best of the best, whether it's hiring a contractor or a service. That's how I found Steven. When you see a business with this many five-star reviews, they're doing something right. I've had cars detailed many times before but never like this. Webster's defines a craftsman as "someone who makes beautiful objects by hand." Well, that is exactly what Steven did with my car. It's in the details, the little places most folks overlook. As close to perfection as you'll find in this business. You truly get what you pay for.
Posted: 7/28/2015 • Last edited: 7/29/2015 • Link to this review
We recently relocated from Philadelphia to Dacula. I transported 3 cats and 1 dog in my car. My dog vomited on the way down into the fabric of my front passenger seat. Being new to the area, we chose U.S. Auto Spa from online reviews to get the car detailed. We were blown away as to how great the car looked and ODOR FREE! Care was taken to get all the fur out of the seats too. It was easy and an absolute pleasure and we will definitely use again!
Posted: 6/10/2015 • Link to this review
We found US Auto Spa based on searches for RV detailing in our area. After calling several companies and getting very different and confusing quotes, we chose US Auto Spa because Steven was the most responsive. He can out the next day and did an excellent job detailing the outside of our class B RV. It really needed to be cleaned and waxed and it looks great now. In addition, we decided to have Steven remove the film that was clouding our van headlights. They were so bad that it was hard to see at night and now they are like new. We were very pleased with US Auto Spa and will be calling Steven again.
Posted: 6/04/2015 • Link to this review
I found Steven on an Internet search and after I read the great reviews I gave him a call. After speaking for a few minutes I found out we attend the same church. I just bought my daughter her first car and it was owned by a smoker. Steven eliminated the smoke smell and gave the interior a thorough cleaning. I had previously taken it to a car wash and they basically took my money and didn't come close to getting rid of the smoke smell. Steven has the knowledge, expertise, and tools to get the job done and done right. We are very happy!
Posted: 5/09/2015 • Link to this review
I found Stevens business on Kudzu and called him based on the many great reviews. I think my expectations were too high. I was told my 9 year old Infiniti would look like new so I had high hopes. When Steven was done, my car was clean but (in my opinion) no better than the $25 machine car wash. So for $275 I thought I would get at least a good wax with a buffer; not so. Steven used some type of spray which faded away in one week. I had curb rash on all 4 wheels and Steven told me he could repair and paint them (again...like new) He came out three times and said he would come out a fourth time but I haven't seen him. I have paint on my sidewalls and rough patches on two wheels. $400 for that. So...$675 later I have a car wash quality car and okay wheels. If Steven does come back like he said he would and fixes my wheels, I will update this review. For now I'm just lukewarm on the overall results.
Posted: 4/30/2015 • Last edited: 3/15/2016 • Link to this review
I just got off the phone with Steven Phillips of US Auto Spa and although I have not done business with him yet, I am confident that he will do the best job on my auto(s) when the need arises. Steven was very open, upfront and helpful in letting me know what my options are, in terms of the necessity/extent of his services based on whether I was going to sell privately vs trade my car in to a dealer. He was concerned about my sister and I being upside down on an auto that was cosigned for and we are now stuck with, so much so that he was willing NOT to do business with us, if that was the right decision based on what we ultimately do with the car! A TRUE CHRISTIAN. A RARE FIND in this day and age!
Posted: 3/19/2015 • Link to this review
Steven is experienced in art of auto detailing. He will explain what he will do, and does it exactly as he says. I had two cars detailed, and they both look great. He got rid of water spots on windshield on one that were difficult to remove. On the second he did a great wax job and the white scratches were removed from a black exterior. He recommended ways to keep car clean, and also recommended a dent removal specialist. He goes above and beyond and is a pro.
Posted: 3/11/2015 • Link to this review
I have called Stephen for business on more than one occasion to do work on more than one of my vehicles. His work on a full inside/outside detail with headlamp restoration on my beat up 2002 Mazda was a night and day transformation. Have since had him restore the headlamps on two more vehicles. Prompt response, fair price, and with the convenience of coming to you with everything to get the job done. #1 in the Atlanta area.
Posted: 1/20/2015 • Link to this review
I just bought a used 2000 motor home that just needed some cleaning and waxing on the exterior. After getting some quotes and reading some reviews I gave Steve a call. He returned my call immediately and we made a deal. I cannot express in words the GREAT job he did on my unit. He did exactly what he said he would do, did it when he said he would and the finished product was more than satisfactory to me and my wife. He is a honest hardworking individual that I would recommend to anyone. Thanks again Steve for all you did for my unit and me.
Posted: 11/01/2014 • Link to this review
Steven Phillips is the real thing. He is an excellent person who returns calls and shows up on time. He is truly an expert on in making cars and other products look great from overspray removal, headlight restoration, all types of leather repair, alloy wheel repair and his auto detailing is tremendous! He has a fully equipped vehicle to do his work at your home for a reasonable price for the type of work done. Check his website for complete information- www.usautospa.com
Posted: 4/30/2014 • Link to this review
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