Absolutely choose someone else. The worst customer service, don't follow up, HORRIBLE HORRIBLE. Wasted my time coming out to consult only to have to call 4x asking for quote to then find out they don't want to take the job and would not say way. The lady Michelle said location and I said your advertisement says my area so really can it be location. Then she said I don't know you need to speak with Laura. I said I have called 4x now to get to speak with her and you keep telling me she will call. She states she will call you in 2 days she is busy. Go to another company. I am a doctor and they wasted my time and I never write reviews but I felt obliged this time.
Posted: 10/29/2014 • Link to this review
this company does the landscape work in my subdivision. They damaged many of the plants/hedges. tried to get in touch with management of the company, but got no response. Landscapers continued to damage property after that, still no response after many calls. Use at your own risk.
Posted: 6/08/2014 • Link to this review
I am sorry you are currently displeased with our services. We have been in business over 26 years and one of the most frequent comments we get is praise for our customer service so I regretted reading your review. As one of the owners, I would like to speak with you directly about your contact at Unique and to learn more about what happened in your landscape. Not having any idea which community you live in, I have no idea what the problem is but I do know a good deal of plant material sustained cold winter damage due to the extreme temperatures in Georgia this past winter of 2014. Please call our office and ask me for me, Laura, so I can help with the situation to the best of my ability.
They did a beautiful job drawing up and executing a plan to accomodate all my landscaping needs. Everyone is nice and professional from the owner, Todd, to the actual crew that comes out. My landscape was a mess and I was having trouble finding a reputable landscape company. I have had a bit of trouble staying on a regular maintenance schedule with them but I do live in the mountains hours away. I know it must be difficult getting a crew here during busy times. I think this may be another reason the service may seem a bit expensive to me. Overall they really are great to work with and have always come through with what they promised me. I would definetly recommend them for a professional and finished landscape.
Posted: 7/04/2012 • Link to this review
Sandy, I know our entire staff including me enjoys working at your property. It is a beautiful drive to the North Georgia mountains and you are a great client to work with. And as you suspected, the long distance is a factor in pricing your landscape maintenance visits. OF course, several years ago when we did your landscape design and installation the crews were able to stay in a local cabin and not drive back and forth so it greatly reduced the costs associated with commuting. I do hope you and your family are enjoying the outdoor living space, fireplace, grilling station, etc. We certainly enjoyed the entire process ourselves!
Unique is both creative and individual in their design and maintainence of the common areas of the community. We also have benefited from Todd's hands-on and personnel attention to detail, in every project he has completed.
Posted: 7/02/2012 • Link to this review
It always makes the staff at Unique Environmental Landscapes happy to know we have provided good customer service. Every business strives to please their customers, but when the customer actually provides the positive feedback, it's all the more gratifying. We strive to provide unique seasonal color year round so we are so happy that you are pleased with your flower beds as well!
Unique Environmental provides quality like I have never seen! Todd is absolutely an artist when it comes to landscaping, and it is obvious that Unique's employees are trained to do quality work. We are so happy with all of the work they have done for us!
Posted: 6/30/2012 • Link to this review
Thank you Kathy for your raving review!!! I believe you also saw some of Todd Guilmette's award winning gardens at the Southeastern Flower Show in Atlanta. He truly enjoys working with a clean slate at a garden/flower show as well as on a client's property. Because he is a horticulturist by profession, he has a broad knowledge of plant material and always loves the opportunity to make a 'unique creation.' Thank you for that opportunity.
What a great company. Unique handled our community property maintenance for years. Todd designs were beautiful, low maintenance, suited to their surroundings, and, above all "unique". The company redesigned my back yard and made a lovely garden in an area the size of a postage stamp. The crews are great and super responsive to owners. I love all these guys!!
Posted: 6/30/2012 • Link to this review
Thank you Rose, our staff feels the same way about you! You have been a great client and we appreciate your wonderful review. Unique has been privileged to provide your HOA community maintenance for a long period. We are fortunate to have many HOA maintenance contracts where we have established long standing relationships and we are very appreciative. Many clients, such as yourself, have requested low maintenance landscape designs so we recognize there is a need for this approach. I'm glad you are pleased with your landscape garden as well as our crews. We love you too!
Golfer....it's good to hear from a client who remembers us from the Southeastern Flower Show as well as our features on HGTV's Groundbreaker series. Unique's features on Groundbreakers included a wide range of projects from outdoor kitchens to North Georgia retreats. The Southeastern Flower Show took a year off in 2012, but will be back next year for another award winning landscape showcase. Please check out our Kudzu photo album with our own award winning landscape gardens from both of the Atlanta shows. Also, Georgiagolfer, thank you for your recommendation.....Unique Environmental Landscapes
Truly, Todd Guilmette and his staff strive for excellence when they create unique landscapes, whether the project be an outdoor kitchen, patio and retaining wall, outdoor fireplace, irrigation system installation, seasonal color or a landscape design and install for a residential or commercial landscape project. The entire staff at Unique Environmental Landscapes appreciates your recognition of our goals.
We recently had some work done, pavers in the backyard, front beds redone, etc.. Todd and his crew were great!!! On time, on budget and they went out of there way to make sure we were happy. His crew cleans up everyday, never so much as a drop on mud left anywhere. His designs are truely inspired, taking into account how you use the space and how it fits in with your house. If you are looking for top quality work without breaking the bank, this is your place.
Posted: 5/30/2012 • Link to this review
Todd and the staff at Unique Environmental Landscapes constantly strives to provide complete customer satisfaction. When a satisfied client such as yourself expresses that satisfaction it gives Todd and the staff a great feeling of accomplishment to know we have fulfilled our clients wishes. Thank you so much for your very kind words.
The team at Unique transformed our plain suburban lawn to a year round delight. The Owner, Todd Guilmette personally participated in the design and implementation of our multiple projects and the choices he made in plants and hard-scape have proven to require minimal maintenance while providing everlasting beauty to our home and neighborhood. The original design and installation even drew the attention of a national cable television production company and our home and lawn were featured in a nationally syndicated HGTV program - Ground Breakers.(Front Yard Xeriscaping Episode GRB-610) Over the years, Unique has performed many additional projects for us most recently assisting us in installing a new greenhouse and "green" hard-scape retaining wall. We highly recommend Unique Environmental Landscapes!
Posted: 3/23/2012 • Link to this review
To the Waldens who have evolved not only as excellent clients but also good friends. Todd and his staff have truly enjoyed providing landscape design, build and periodic maintenance services at your lovely residence. Each step of transforming your 'plain suburban lawn' to an oasis has been a pure pleasure and we have truly enjoyed the progress as much as both of you. Projects such as yours aren't really like work, they're more an expression of Todd's passion for the art of landscape design.
Unique Environmental has enhanced our existing landscape time after time with placement of the perfect shrub in the exact right place to showcase our home. They do an incredible job in pruning and shaping our numerous trees and shrubs. They keep our shrubs and lawn bug-free and provide the right fertilizer to make them thrive. We are extremely pleased with the service provided and responsiveness if we ever have a question. I would highly recommend Unique Environmental
Posted: 3/14/2012 • Link to this review
Todd Guilmette and his team were extremely talented in creating and implementing a design that fit our home. Additionally, we added a significant amount of sod to our yard and Unique customized our irrigation system to ensure the grass was healthy. The service and attention to our yard has been terrific.
Posted: 3/14/2012 • Link to this review
Unique Environmental just completed a backyard landscaping project for us and I'm happy to recommend them. We learned about Unique through HGTV where many of their jobs have been featured. Given their proven expertise, creativity, and professionalism, I felt comfortable giving Todd Guilmette our basic goals and budget - and letting him take it from there. The entire staff at Unique was great, and they've turned a big negative on our property into a positive. Wish I'd given Unique the green light years ago on the project, but am enjoying now and looking forward seeing the landscape grown in and get even better over the coming years.
Posted: 3/07/2012 • Link to this review
The 2009 Green Innovation Award given to Unique by MALTA For its residential rain harvests project.Unique was also a participant in the installation of a Green Roof at Atlanta's City Hall rooftop.