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Back to results  |  Automotive  >  Auto Repair & Service  >  Auto Body Repair & Painting

United Auto Body & Paint

8008 Miramar Rd , Ste 302 
San Diego, CA 92126
Phone: (858) 309-5965
Website: www.unitedab.com...
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Reviews
Lance27

Posted on Citysearch on 1/12/2010
By far THE BEST Body Shop in San Diego
United Auto Body is by far the best body shop out there with superior quality and customer service. My car looks better than when it was brand new. Mark is a great honest individual who is humble in his work, but I have to say its the best work I've seen and I have a lot of experience with BodyShops. I recommend United Auto Body to anyone out there, they really take care of their customers.
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5 star rating

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SkinLuv

Posted on Citysearch on 1/8/2010
Quality Service, Honest People
Mark really helped me out when a car wash damaged my vehicle. He was very honest, supportive of my situation and provided excellent service. The workmanship is great too!
Overall
5 star rating

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RamonP

Posted on Citysearch on 11/7/2009
One of the best, if not the best
I've taken my car to United Auto Body & Paint more than once and each time I bring my car home, the car looks like brand new. This is a shop that I can highly recommend to anyone, and Mark J. the owner is a business owner who runs his business right and that is why he is able to stay in business for a long time.
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5 star rating

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sharpdale

Posted on Citysearch on 10/8/2009
Very friendly, VERY customer-oriented
I brought my car ('01 Chevy Cavalier) in back in July with a hatch/trunk that wouldn't close because of a problem with the latch. Thanks to GM's legendary "customer last" policy, the part I needed only came as part of a more elaborate part that cost $250.00, which I just didn't have.

Rather than tell me there was nothing they could do, Jason gave me the part no., and I did some online research to find it in the aftermarket. Three months later I finally got it, but when I brought it in, even though it was the exact same part no., it was for a more recent model and wouldn't work with my hatch.

Once again I expected be let down. But thanks to Gabby, a mechanic who apparently thinks outside the box, Jason told me they could probably use some rivets and industrial-strength glue and fix the part that was already there but had broken, and it would only cost me the same $50.00 that it would've cost to install the new part. Twenty minutes later I was on my way.

So twice they could've told me it was a lost cause unless I wanted to pay $250.00 for a new part. And instead they helped me out both times. In the end, I got terrific customer service and terrific mechanical service, and instead of gouging me, they charged me a total of $50.00.

Mark, the owner, whom I also met, clearly places a premium on friendly, and very competent, service. And Jason and Gabby completely delivered. To me the only downside is that they're only auto body and not overall repair. I'd go to them anytime I had a problem, and I'd send everyone I know.
Overall
5 star rating

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Sharma

Posted on Citysearch on 9/15/2009
Great work!
I damaged my car door at my underground parking lot at work. I was referred to this traveling shop where they come to you and do the work for dirt cheap. This is the biggest mistake one can make. They ended up making the repair worse. United body had to redo the work. They were very flexible, very reasonably priced and did amazing work. My car looks brand new. Now that's great service. You must take your car there you feel like you are working with family and they are the best in town!!
Overall
5 star rating

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shangta

Posted on Citysearch on 9/5/2009
Great job with great service
I picked Mark and United Auto Body because my insurance company directed me to him for rear collision damage to my bumper. At first, I felt skeptical, given the nature of insurance companies, I thought they would send me to a cut corners-type of company. However, I set an appointment with Mark on Saturday morning, and he was there right on time.

From the minute I entered his store, Mark made me feel very comfortable. He was very personable, dressed very professionally, and never talked over my head regarding the insurance process. After we signed the paperwork and got the ball rolling, my wife brought the car in on Tuesday. He helped my wife transfer over our two child carseats (and 2 kids!) to the rental car place and really made the whole process very easy for her.

Three days later (earlier than the original estimated time for repair), my wife picked up the car and received a very pleasant surprise. First, he met my wife with our car at the rental store and helped to transfer the car seats. Then we did not expect this, but he buffed out some scraches from my FRONT bumper. I never mentioned the scratch on the front bumper, although the damage was obvious. When he returned my car, not only was the rear bumper fixed, the front bumper looked new too. I chuckled to myself, thinking how I've been to three different autobody shops in the past for previous repairs and this had never happened. In the end, I would definitely recommend him and United Body Shop. I thought the customer service was excellent, and their work was great. I would definitely use them again.

Thanks for everything Mark.
Overall
5 star rating

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J3hall

Posted on Citysearch on 8/18/2009
Couldn't ask for a better experience!
I was in a fender-bender a few weeks ago and started looking for body shops by doing a Google search since I'm not originally from San Diego and had no references to go off of. I'm extremely glad that I read all the reviews on this site. I can't imagine that I could have had a better experience getting my car repaired than I had with United Auto Body.

Out of the three estimates I was given, United Auto was the most reasonable for a few dents and scratches on my bumper. Not only was the price great, but they were the only ones that did a thorough inspection when giving me an estimate. The others looked at my car for less than a minute, from 10 feet away, and asked for $200-$300 more than United. Even if United had quoted me the same price, I would have still elected to work with them because I was confident in their knowledge and handling of my repairs.

When my insurance company got involved, United handled everything. All I needed to do was show up and drop off my car. Couldn't have been easier. They also went out of their way to offer me advice on working with the rental car company and jumped in to make sure that my reservation was handled correctly.

When I got my car back, I really couldn't have been happier. I've had it for almost 2 years now, and when I got it back from United I felt like I was driving it off the lot for the first time again. The repairs were amazing! On top of everything, my car was returned to me with a few scratches I had on my doors repaired, free of charge, and shiny from a complimentary car wash.

I now know that all the reviews on this site for United are correct. You really can't ask for a better experience than you will receive at United Auto Body.
Overall
5 star rating

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DanLink

Posted on Citysearch on 7/30/2009
Honest quote, fantastic experience
Honest quote, sound advice, fast service.
I got my car keyed last night and got it fixed by them.
Overall
5 star rating

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Rebecca2009

Posted on Citysearch on 6/29/2009
Outstanding Work and Amazing Service!!!!!
I called United Auto Body after reading the reviews here. After speaking with Mark, I knew immediately that I was calling the right guy to repair damages to my car. I was initially concerned with my insurance company trying to cut costs on the repairs. He assured me that he was in the business to provide ME with excellent service and not my insurance company.

He fulfilled his word. When the insurance company attempted to cut costs on my repairs (using low quality products and used parts on my brand new car), Mark went to battle for me and would not allow them to take advantage of my circumstances. In addition, United Auto body did an outstanding job on my car and had the repairs done on the date that was promised!!!

You will not go wrong with United Auto Body. I recommend them to anyone in need of auto body work.
Overall
5 star rating

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spicedlife

Posted on Citysearch on 5/19/2009
Repairs made SO easy!
I would hands-down recommend United Auto Body every time, based on the terrific service I have consistently received over the past several years.

This is one-call customer service at its finest. Simply call Mark or one of the ladies and tell them you need a repair. They walk you step-by-step through the process and save you money wherever possible.

My latest repair went through an insurance company, and United Auto Body did everything from arranging for my wrecked car to be towed, to explaining the rental car process and communicating directly with the insurance adjusters. When it was time to pick the vehicle up I was greeted, shown the repairs.they even put on my new license plate and registration tags!

I never experience service this great in any industry. The best part is that this easy, friendly experience has been consistent whenever my family members or I have needed repairs. EVERY TIME they exceed my expectations. You will have a similar experience, so these are definitely the people to call.
Overall
5 star rating

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