I purchased a 2001 Honda Civic from United on Sept. 23rd 2007 for my teenaged daughter. At that time I noticed the SRS light on. I mentioned this and the manager cheerfully wrote a "We Owe" agreement which promised to repair both issues. With this in writing I gladly purchased the vehicle. 5 days later my daughter brought the car in to be serviced. They told her it would take apx. 2-4days to fix. 3 days pasted and my daughter called every day asking about status. She was told over and over parts are being ordered. A week pasted then I started to call. Now they told me they were taking it another repair shop. By now weeks were passing, Everyday either myself or my daughter called them for status. Everytime a new excuse was told. When it started to reach the 30th day I called a lawyer and he told me to send a certified letter demanding repair or a refund. Which I did and at the same time made my first payment. I then filed suit when the letter was unanswered. They now have my car on there lot and it is "FOR SALE" it is a blue 2001 CIVIC. I even tried to trade for another vehicle but they offered an abused, worn Tahoe and still wanted me to put down money! To make the story short I have now made my 4th payment and the court date is still pending. UPDATE: the jokers went out of business ... GOOD!
Posted: 1/16/2008 • Last edited: 11/01/2010 • Link to this review