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Universal Auto Sales

(818) 761-6711

11660 Ventura BlvdStudio City, CA 91604   map »

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Reviews

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bad cars and worse servce, 3/09/2012

The first car I got here was a BMW and a belt broke a week after I bought it. Causing a major overheat and damage to the car, and I almost lost my life on the freeway. They let me exchange after some... hassle. I got a Honda which they did not give me a discount off of after the previous car blew up. At least that car runs good to this day but since the day I bought it one of the windows would not go down. The worst part is the service. When I call, I can speak to who I want, but who then promises something that never happens. It can be a simple promise to call back, or as important as the registration, or transfer of ownership. The cars need more work before they sell them. They never call back after you leave a voice message. The office there is barely professional. The service is half-hearted. I took off their license plate advertising as soon as I got my car home. I do not recommend this place at all. Go somewhere else.

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robotwakesup

Reviews: 1

bad cars and worse servce

The first car I got here was a BMW and a belt broke a week after I bought it. Causing a major overheat and damage to the car, and I almost lost my life on the freeway. They let me exchange after some hassle. I got a Honda which they did not give me a discount off of after the previous car blew up. At least that car runs good to this day but since the day I bought it one of the windows would not go down. The worst part is the service. When I call, I can speak to who I want, but who then promises something that never happens. It can be a simple promise to call back, or as important as the registration, or transfer of ownership. The cars need more work before they sell them. They never call back after you leave a voice message. The office there is barely professional. The service is half-hearted. I took off their license plate advertising as soon as I got my car home. I do not recommend this place at all. Go somewhere else.

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