I returned from vacation to find someone had broken into my home office. The door was damaged and needed to be replaced. Unfortunately for me, it was a custom sized door. I thought I would have to wait 2 weeks for a big box retailer to get the door I needed in stock. UnlockIt called their suppliers and had a door in my office in 1 day. They also added extra security and reinforcement for the door and the frame. The technician came out on time and worked tirelessly to get everything fixed. I cannot tell you how much I appreciate the folks at UnlockIt. I would give them 10 stars if I could. They definitely deserve it.
New door, additional products to add security including a special piece that adds strength and security at the top and has to be opened with a special step. No one from outside would be able to undo the latch unless they knew precisely how it worked.
Area Lawrenceville, GA
Cost $500 - $999
Date May 2016
Posted: 6/15/2016 • Link to this review
I needed an extra key made for an older model Pella storm door that is not made any longer and the company advised me to contact a Locksmith. After researching on Kudzu, I came across Unlockit and was impressed that they were a locally owned company, their mission statement and all the positive reviews. I was totally impressed with the customer service, the professionalism that I received from the initial call with Marjorie on Tuesday, 05-24-16, (she answered all my questions as well as setting up an appointment for the next day) to Brandon who took care of completing all the work that was needed to be done. Brandon was able to make it to the appointment earlier than was scheduled (which was okay by me) and completed his work in a timely manner and cleaned up the work area afterwards (i.e. re-keyed 4 locks, made keys, installed a door peephole viewer). This is the only company I will call for all my future needs. Thanks Marjorie and Brandon for providing top notch customer service, the professionalism that was displayed, quality work that was done, and treating me and my home with respect. Thanks again! Lyn-Cumming
Posted: 5/25/2016 • Link to this review
My keys were locked in my car. I needed to get somewhere to get my daughter and Unlockit was here SO fast! I was SO relieved! The gentleman that unlocked the car was meticulous and had her open in a heartbeat! Much better than the coat hanger trick I tried earlier. Their prices are very fair, their service is top notch and their people are all professional and kind. Also who doesn't love to support a local business?
Posted: 8/31/2015 • Link to this review
I used their services last week, I believe, on my rental property. Although the tech didn't come in the timeframe that I was given, he was professional and quickly completed the rekeying of my doors. The rep that I spoke to on the phone was very professional and courteous, answering all the questions I could come up with. I see no problem with me using their services again should I need to.
Posted: 8/28/2015 • Link to this review
Unlockit came out to repair a door another locksmith could not fix. The door was in excellent condition, but the lock was bad, and only came with the whole latch assembly. The door company had gone out of business, and we were told that the entire door had to be replaced. Unlockit came out, checked the door, took pictures and found serial numbers, and found the lock assembly. Gil was the technician, and did a terrific job on a difficult installation. It has been nearly two months and the door still works like new. Prices were reasonable, and they stuck with the original estimate despite it taking longer. Great company to deal with.
Posted: 7/23/2015 • Link to this review
We had a difficult lock to replace but they looked for and researched all options possible to find us a replacement. They finally found one and we now have a very beautiful handle on our door and fully functional lock. This company takes customer satisfaction to the nth degree and do excellent work. I highly recommend this company!
Posted: 5/22/2015 • Link to this review
I got locked out my room last Saturday night. I was frantic to get into my space to get to my telephone and cash! I called a couple of locksmiths. They charged pretty much 50% of what different company would and somebody was round inside 15 minutes! There was truly no harm to the lock and I was back in my room quick. Best cost around as well as were the friendliest as well.
Posted: 3/04/2015 • Link to this review
Great customer service from office staff and Hadi who did the locks. We had another locksmith company come the week before to change 2 locks. They charged us $300! Unlock It came the following week and changed 7 locks and charged us half the price. They gave us a price quote during the initial call and stuck with it. There was not bait/switch scenario as there was with the first company. Their previous appointment ran late during our scheduled time on Saturday and we had to be somewhere so couldn't wait. They agreed to come out the following day (Sunday) even though they usually don't do appointments on Sundays. They were the ones that suggested the reschedule and said because it was their fault they didn't get there at the scheduled time they would be willing to do that and give us the same price quote. I can't say enough good things about this company and the people they employ. Call them!
Posted: 3/02/2015 • Link to this review
Second time that I've used Unlockit and they continue to provide excellent service. From the time you call to get the appointment until the job is completely done, everyone is professional and provide good customer service. I will use them again.
Posted: 1/27/2015 • Link to this review
Unlock-It installed Door Frame Protectors and new locks for three doors. I was very impressed with the technicians. Gil and Brent were so professional and polite. They explained the new product to me, answered all my questions, and cleaned up after the job was done. I even got a follow up phone call from the office the next day to make sure I was happy with the product and service. I highly recommend Unlock-It for any locksmith services. They are the best!
Posted: 1/09/2015 • Link to this review
2012, 2013, 2014, 2015
Unlockit is licensed, bonded and insured. All technicians are certified locksmiths. Member of ALOA (Associated Locksmiths of America), TAOL (The Association of Ontario Locksmiths) and the BBB (Better Business Bureau). 2009 and 2010 winner of BBB Torch Award for Marketplace Ethics
All chemicals and lubricants are environment friendly.
All disposal locks and materials are recycled
There are various locksmith scams out there that can come back to haunt you. According to Consumer Reports, the most common locksmith scam is in regards to pricing. Many times fake companies will quote a substantially low price, and then...READ MORE »
Displaying 1-10 of 18
There are various locksmith scams out there that can come back to haunt you. According to Consumer Reports, the most common locksmith scam is in regards to pricing. Many times fake companies will quote a substantially low price, and then jack it up the moment they arrive on the scene. The experts at Unlockit Locksmith & Security recommend these 5 tips to avoid locksmith...Read more »