I've been shopping at Upscale since I was a teen and I've always been treated like a princess! They are always going above and beyond to make sure I look and feel good in the items I take home! They even helped me with my prom gown and let me tell you I was the talk of the town! They've always been wonderful and helpful and as for the negative comment left about the owners attitude about being prejudice maybe you need to visit on a Saturday when her MIXED RACE daughter is there working with her.
Posted: 2/28/2011 • Link to this review
I have been going to Upscale Fashions for over 7 years. My experiences have always been nothing short of amazing. I was in the store recently and had to wait over 45 minutes for a dressing room due to prom gowns being tried on ahead of me. Which I don't mind at all the gowns are beautiful. I was deeply disappointed in the ladies with their girls they had no appreciation for others waiting and walked out without even a purchase after 25 gowns beings tried on. This individual wrote a horrible review on the store, this time the customer behavior was deplorable. Shame on you. Upscale has not been in business for 14 years for kicks, you should stay away from the store and never come back. I have bought many gowns new and used all with total satisfaction. Thank you very much for your continued fun you bring to my shopping each and every time. Many Blessings for continued success.
Posted: 2/24/2011 • Link to this review
Accompanying three young ladies were myself and the girls gramma We were told by the owner that if we weren't going to buy we needed to "be finished" We were treated rudely and disrespectfully and i have my suspicions that this may stem from the fact that these were "children of color" nothing else explains the treatment we received WILL NEVER PURCHASE OR ENTER THE STORE AGAIN AND WILL ADVISE OTHERS OF SAME...Big mistake on her part... HUGE..her loss of at least three good sales
Posted: 2/22/2011 • Last edited: 2/28/2011 • Link to this review