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Posted on
6/2/2011
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Need Poor Service? Uptown's Got It!
I enjoy comedy shows as much as the next person, so I expected a night out at Uptown to be an enjoyable one. What a mistake! For starters, poor communication between the bouncers at the door and management lead to poor line control outside. What's worse, the temperature was at least 80+ degrees inside, crowded, and uncomfortablethe numerous patrons fanning themselves with menus was a clear indication. My food order took over 50mins to arrive at my table despite the fact that people who arrived after my order was placed, got theirs sooner. The manager's explanation"It's physics! The cook may not turn around to take the order for at least 30mins sometimes." Really? But he could turn around and take orders that came after mine! That's the kind of customer service you get at Uptown. An insult to your intelligence with no apology. I do believe a previous review that suggests the posts on this site praising Uptown are frauds. Too bad I didn't read it sooner!
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