Uptown Comedy Club

I enjoy comedy shows as much as the next person, so I expected a night out at Uptown to be an enjoyable one. What a mistake! For starters, poor communication between the bouncers at the door and management lead to poor line control outside. What's worse, the temperature was at least 80+ degrees inside, crowded, and uncomfortablethe numerous patrons fanning themselves with menus was a clear indication. My food order took over 50mins to arrive at my table despite the fact that people who arrived after my order was placed, got theirs sooner. The manager's explanation"It's physics! The cook may not turn around to take the order for at least 30mins sometimes." Really? But he could turn around and take orders that came after mine! That's the kind of customer service you get at Uptown. An insult to your intelligence with no apology. I do believe a previous review that suggests the posts on this site praising Uptown are frauds. Too bad I didn't read it sooner!

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Do not go here! The way they run this place is pretty embarrassing! I've been here twice & each experience was horrid. This place is the epitome of why it's so hard to support black business! The shows NEVER start on time! One of the times i went was one New Year's Eve. My homeboy was performing & gave us tix to see him. The show started almost an hour & a half late AND that's not the worst part..they made us stand out in the 30 degree weather for the whole time! U wanna talk about horrible customer service? This was the best example ever! Once you finally get inside, you see vents & vent pipes hanging from the roof(i'm sure if someone called the fire department fines would be in order). The waiters are quick to come and take your orders tho. I always hear this club advertised hard so i expect more b/c i know they are making money. Fix the building up, get a waiting area for customers, and start on time! I'm sure if someone else opened up another decent comedy club, this one would go out of business!

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