I've been to this dentist several times before and they were on average three star. The most recent time though, NOT! The dentist thought it would be cute to knick my other tooth with the drill every so often while working on a filling because she thought I was asleep. My eyes were closed because the prospect of a stranger up in my face with a torture device was not appealing. She was rude as well, and now my tooth is in worse shape than it was before I went. I tried to get another appointment with a different dentist to fix this painful problem she made. However, they said they would charge me to visit. WOW! Yeah, go elsewhere. I would like to sue. I've certainly been looking into it, as my tooth pain is unbearable thanks to her shenanigans.
Area Douglasville, GA
Posted: 10/13/2016 • Link to this review
Individual I spoke with at the office when I attempted to make an appointment stated I had a record of not showing up to appointments, which is not true. Very unfair as I cancelled once during the time I was a client (4 years) and when I did, I did so in plenty of time. Very rude office staff, though dentist and hygienist are good. For this reason though, will not do business with.
Posted: 8/12/2013 • Link to this review
The Office Staff was rude and unprofessional. The Office Staff could not understand simple instructions. Then they began to argue with the patient over these simple instructions. The Office Staff did not take patients in the order of appointments nor the order that they arrived in the office. Dr. Williams was OK. But handling patients with phobia of dentists, he did not. In conclusion, the Office Staff and Dr. Williams did not do any type of follow up call with patient after an extreme procedure even after emailing them to call. They only care about the money and not the patients.
Posted: 6/07/2012 • Link to this review
Since I didn't have the money, I got nothing...not even a prescription for antibiotics for teeth they told me were infected. I arrived early for my 1:30 appointment and watched 9 who came after me be called back before me. Just hope the infection doesn't go to my brain or heart.
Posted: 10/19/2011 • Link to this review
I have never been happy with the work done unless it was just a cleaning. After fillings my teeth didn't feel right. My daughter had the same problem and I never told her that I had the problem in the past.
Posted: 6/21/2011 • Link to this review
Awesome. I called them and had an emergency visit within an hour. I had TWO extractions done and was in and out in about an hour and a half. Dr. Williams and his assistant Don were accommodating, caring, attentive, and just cool in general. I was never judged or talked down to. I had a HORRIBLE experience just yesterday but felt completely comfortable when I went to Uptown. I really appreciate the way they worked around me being comfortable instead of sacrificing my comfort and anxiety to get done quickly. They never tried to push me to spend money on costly procedures when they knew I wasn't able and they are working with me on an affordable treatment plan so that I may save my other teeth. I hope Dr. Williams (and Don!) stick around the area because I'd have a hard time finding a better dentist! I'll definitely be recommending them to everyone!
Posted: 4/28/2011 • Link to this review