I purchased what I thought was going to be a detail, including engine clean, for $89 (regularly $250). I left numerous messages and sent two emails to VIP over about five weeks and it was only after I requested a refund that I received a response. The "detail" ended up to include a wash, wax and floor mat cleaning, disappointing enough had it been done well. However, the windows were streaked and some still had fingerprints, the steering column and instrument panel weren't even wiped, the floor mats were soaked and took days to dry, the only surface to get dressing were the tires, and the door jams were still dirty. The engine did not get any cleaning whatsoever. I had even asked for a price on some additional service and I never received any information. I have had similar services completed at the car wash for about half the price. Sadly, I am again asking for a refund.
Posted: 11/14/2011 • Link to this review
I recently purchased a "complete" detailing from VIP. It turned out to be a complete dissapointment. No buffing, no waxing and more important, no engine wash which was included in AD. BUYER BEWARE!!!!!
Posted: 9/21/2011 • Last edited: 9/29/2011 • Link to this review
Rene was very nice and seemed to do a good job. I thought a full detail valued at $250.00 would include the engine but it did not. He left all of the mats soaking wet. I took out the front ones to dry out in the sun later that day after he left. The back on in my forerunner was so wet that it started to smell and I had to take it out also. He just used a pressure washer and some soap to clean them.
Posted: 9/06/2011 • Last edited: 9/07/2011 • Link to this review
Rene came out and was so polite and professional. The auto detail & power wash for both my Santa Fe and my Harley MC. He took his time and when I had questions before they came they answered them and did all they promised ! I will probably use your services for other items too. Nice job and at the right price. Thanks VIP
Posted: 8/22/2011 • Last edited: 9/07/2011 • Link to this review
What an amazing service. They came out and did a fantastinc job of detailing my car. Even everything under the hood looked brand new. They were able to get rid of lots of little scratches on the finish of the car. You can't beat it for the price and having them come to you. I plan on using them again with my new vehicle.
Posted: 6/20/2011 • Last edited: 9/07/2011 • Link to this review
I have a black 03 HD F-150 and it was in dire need of detailing. VIP did a fantastic job - inside and out! I could really see myself in the finish!! I plan to use VIP again and again. Great work at a reasonable price and the best part - they come to you!!!
Posted: 6/18/2011 • Last edited: 9/07/2011 • Link to this review
I came across V.I.P. Auto Detailing in a flyer. I have a black ford F150 that I can't ever seem to get clean. My lab also put claw marks on the side of my truck. Not only did V.I.P. get my truck super clean and shiny but they also got those deep claw marks out. I have them come out at least once a month to detail my truck. I can't tell you how many people comment on how nice my truck looks. I am so happy that I found an auto detailing company that does such a professional job!
Posted: 4/06/2011 • Last edited: 9/07/2011 • Link to this review
The crew came and were so polite and professional. The power wash got all the stains off my driveway and it looks new. They took their time and when I had questions before they came they answered them and did all they promised ! Thanks VIP
Posted: 4/05/2011 • Link to this review
VIP services, you guys are extremely helpful and you did an amazing job on my truck.I must admit that I was skeptical at first , but once the job was done I was blown away by the results. I would of never expected to see my truck shine as if it was brand new. You guys are amazing and not to mention your affordable prices. As I told you in our appointment, you have my business from now on and I strongly recommend it to everyone.
Posted: 4/05/2011 • Link to this review