VCA Roswell Animal Hospital is a veterinary facility based in Roswell, GA where your pet's health is our top priority and excellent service is our goal.
The first time that I went to this clinic, I met an amazing doctor! I was very nervous about having the staff take my cats into the other room to draw blood but one of the techs came and sat down to clam my concerns. Nice job!
Posted: 8/20/2008 • Link to this review
This groomer came highly recommended and I was told by the person who recommended them that a general grooming appt. would cost $30 (this person had the same breed of dog as I do). The first time I brought my dog it cost $40 and the haircut was awful and NOT AT ALL what I asked for. I brought him back 3 months later to try a different person there and it cost me $60 for the same thing. They claimed that my dog was a puppy last time and that now he is an adult and an adult cut is $50(he is only 9 months old, def. still a puppy)plus an additional $10 for de-matting.Groomer-again-didn't listen to what I asked for, my dog had the WORST haircut and when i brought him home he still had several mats around his neck and I was horrified to see that she had SHAVED OFF SOME SKIN ON HIS TESTICLES. He was also there for 6 hours before I called to see what was going on. Then after he'd been there 7.5 HOURS they called to tell me to pick him up. I'll never go there again.
Posted: 2/18/2008 • Link to this review
I had excellent service here for many years for my dogs and cats. Every doctor we worked with was very knowledgable and they helped us through some illnesses. We also used their boarding and grooming services, all good experiences. They are very expensive however, especially if you have multiple pets. And the doctor turnover seems a bit high. We went through four doctors in about three years. If you can afford it, I would recommend Roswell Animal Hospital.
Posted: 5/06/2007 • Last edited: 1/02/2008 • Link to this review
I have three healthy dogs whom I love very much. I always manage to arrive on time(even after following behind my dogs collecting a stool specimen which they requested) but They are always late for appointments. I took my guys in to get their yearly vaccinations. I told the nurse up front I just wanted their yearly vaccinations.I walked out to a bill of $550.00! This DID NOT include there heartguard and frontline.I got charged for three office vists!When I inquired about why three office visits, I was told by the doctor they didn't do multiple pet discounts. This is ridicilous! They call this just the basics!I'm never going back .
Posted: 4/16/2007 • Last edited: 1/02/2008 • Link to this review
I took my dog here based on a reference from a neighbor.Also based on the reputation of the Garrett brothers whom I thought owned the clinic still. I was looking for a clinic with a hometown feel. I came to find out after the fact that this clinic was sold and is now owned by a corporation. They are not forthcoming in sharing this info.The Garretts sill have they're names by the door. I did not find this out until the end of the road for my dog. I believe my dog needlessly suffered over the course of weeks and died because they refused to give up the money and refer me to a specialist or university hospital when they couldn't handle it. I felt afterward that I was given the run around about his condition. The vet was compassionate but I suspect they are hiring interns just out of school for a low salary that do not have the life experience to handle life or death cases. My poor boy was misdiagnosed and suffered drug interactions, all the while costing me thousands of dollars. Mistakes can be made but own up to it. This is a high volume,impersonal business.They couldn't even remember specifics about my dog despite frequent visits.This should have been a clue. The front office receptionists were actually he best of the bunch.
Posted: 2/28/2007 • Last edited: 1/02/2008 • Link to this review
I have been going to this hospital for years and had been very pleased with the vets and office staff but since it has been sold there has been a revolving door of vets. I find one I like and they soon are no longer there. The great office manager is also gone. The new company has cut staff and it takes a long time for them to answer the phone and check you out. I no longer recommend this practice and am taking my 4 dogs elsewhere.
Posted: 7/04/2006 • Last edited: 9/18/2008 • Link to this review
We recently took our dog to Roswell Animal Hospital based on a recommendation. The vet was great!! Couldn't have asked for better care. She even personally called several days later to make sure our dog's leg was doing better. We were impressed the vet called rather than having the front desk people do it. However, the front desk staff could use some improvement but hey, that is not why you visit a vet. They just weren't very friendly nor helpful.
Posted: 6/27/2006 • Last edited: 1/02/2008 • Link to this review
We have used Roswell Animal for the past three years and found them to be great. The vets and all of their staff are very compassionate and go way beyond the norm to help in any way possible and certainly more than any other vet office I have ever been to. Have seen four of the vets and all were wonderful. Front desk staff always pleasant. I HIGHLY recommend this office.
Posted: 4/27/2006 • Last edited: 1/02/2008 • Link to this review
I love this place. The turnover of support staff is high (what's that all about?) but the vets are great. The adoption program is amazing. We get all of our dogs from Marilyn who screens adoptive "parents" to ensure a perfect match. The vets' bedside manner is great.
Posted: 4/12/2006 • Last edited: 1/02/2008 • Link to this review
I have been taking my dog to Roswell Animal Hospital for as long as I have had him. The service is always fast and they are flexible when coming to pick up after boarding. (they have stayed open late several times to accomodate if I were to be running a little late in getting back into town.)
Posted: 2/21/2006 • Last edited: 1/02/2008 • Link to this review