I took a suit in for alterations which included a lined jacket and matching skirt. They said it would take one week. When I came back to pick them up, the jacket was fine, but the skirt...a bit too tight. Originally it was too big, now too tight? More alterations were needed, and they gave another one week time frame for completion. I asked for it sooner because it was needed for an interview the next day. When I came back the third time for this alteration, it finally fit right. When asked if they would offer a discount for the inconvenience, they replied "No, no one's perfect!". I have decided not to use this service again based on the inconvenience and lack of reliability. They are also a bit pricey ($52 dollars for both the jacket and skirt), and it would seem they would offer better expertise and service as a result.
Posted: 8/30/2011 • Link to this review