Ordered pine straw to be delivered. They never showed up or called. After calling them back they said they did not have what I ordered but would deliver the next day. I'm still waiting. No call, no pine straw. I finally ordered from another dealer and had it delivered the same day. I am very disappointed with this service and I am surprised that they did not even bother to call and say that they weren't delivering.
Posted: 6/28/2013 • Link to this review
I would not recommend this place to anyone. They told me they would deliver me Pine Straw and Mulch and it would be here on Friday afternoon. They then said first thing Saturday morning. They delivered only the pine straw at 2:45 Saturday afternoon and said they would bring the mulch on Monday morning between 8 and 9. I get a call at 12:45 on Monday saying that they cannot deliver the mulch in the quantity requested. This place has horrible customer service and business practices. I would never use this company again.
Posted: 4/22/2013 • Link to this review
A quick phone call to Valencia and I was able to order pinestraw and have it delivered the next day. Showed up on time, friendly, and unloaded where I asked him to. Good service, however, the pinestraw was old. The coloring was poor and the inside of the bails contained a lot of sticks, pine cones, and even burnt pieces of timber. Much of the straw was brittle and very old looking. I will look elsewhere next time for better quality pinestraw.
Posted: 10/15/2010 • Last edited: 4/09/2013 • Link to this review
Valencia's service was very fast and professional. My pinestraw was delivered and installed only 1 day after I called. The job was done quick (less than an hour) yet the lawn was left clean. I definitely recommend this company and will call them for my future needs.
Posted: 3/24/2009 • Link to this review