I purchased a pool from Steve and Janice almost 3 years ago. I have been very pleased with the pool and the great customer service they provide. They always promptly call me back and help me with service issues and maintenance. So hard to find great customer service like this anymore. Thanks and keep up the great work. Jay Kalmbach
Posted: 9/17/2012 • Link to this review
Valley Pool Consultants built my beautiful pool over the summer. My family loves it. Steve and Janice are great to work with. They guided us step by step and answered all my questions and eased my worries. My family and I were gone for 3 weeks over the summer while my pool was being built, but I had such peace of mind knowing that Steve and Janice were overseeing my pool project. They took really good care of me. It was such a delight to come back from our vacation and jump into a sparkling beautiful pool. Thanks again!!!!
Posted: 8/25/2008 • Link to this review
Janice and Steve gave me just what I expected. A "WOW" pool for a fair price. They treated me like I was their only customer. First Class service and communication. They earned their money. This was the kind of service everyone expects and they performed. If eveyone ran thier businesses like they do the world would be a great place. Thanks, Pool Lady
Posted: 7/03/2008 • Last edited: 8/17/2008 • Link to this review
VPC and Steve and Janice have done two pools for us. If we move again, we'll for sure use them to put in a third. They are caring and professional. If there's ever a concern, even after warranties are expired, you can count on their help and advice. They won't try to steer you toward more expensive gadgets during your planning. Great value, great service.
Posted: 4/24/2008 • Last edited: 4/26/2008 • Link to this review
Janice & Steve, Valley Pool Consultants made my pool purchasing experience a Wonderful experience. Not too many people can say that in this industry. From completion of the pool when promised to-the honesty and integrity that you just don't expect anymore in any field. They came highly recommended and they lived up to that recommendation 100%. If and when I ever need a pool again I know exactly where I'm going Valley Pool Consultants! You guys are THE BEST!!!!! Ana
Posted: 2/16/2008 • Link to this review
Valley Pool Consultants built our pool seven years ago. The owners, Janice and Steve are the BEST! From the very beginning, they have been extremely helpful. The pool was completed on time (and if it had not rained for three days during construction, it would have been finished in less than 30 days!) We have recommended VPC to approximately a dozen friends and co-workers. They are all very happy with their pools!! VPC stands behind their product and has helped us with any questions, warranty work, and general maintenance. Recently our pop-up cleaning system needed repair. We called VPC and they contacted "Troy's Aqua Blue" and their repair man was out the following day! He corrected the problem and it was still under warranty!! We still refer family and friends to VPC. It we choose to build another pool, we will definitely use VALLEY POOL CONSULTANTS!
Posted: 2/13/2008 • Last edited: 3/20/2008 • Link to this review
I was apprehensive about renovating my pool and spas but Steve and Janice made the whole experience enjoyable. An example of the service they provided - when one of my mosaics broke during the setting process, there was not another like it anywhere to be found. They went the extra mile and located one in Florida, had it shipped at no extra expense to me, and still met my deadline for completion. I couldn't have asked for a more pleasant experience. Thank you Steve and Janice! I'll definitely call you again :-)
Posted: 10/31/2007 • Last edited: 1/02/2008 • Link to this review
Janice & Steve, Your company and subcontractors are the best. Everyone was professional and friendly and finished our pool in the time you quoted. How often does that happen? You were on top of the work being done and made sure we were happy too. Out of the pool companies that had given us bids, you were the most thorough and professional and explained every step of a pool building process. You helped us design the pool WE wanted. We are so pleased with your work we have already referred others to you and will continue to do so.
Posted: 10/08/2007 • Last edited: 1/02/2008 • Link to this review
Absolutely wonderful to work with is not something you would normally say about a pool construction company. Working with Janice and Steve is a pleasure! I have had 2 pools built by them and have highly recommended them to lots of friends. Their subs actually show when they say they are going to show and the work done is fantastic. More pool companies should have the same level of customer service!
Posted: 9/17/2007 • Last edited: 1/02/2008 • Link to this review
* By Appointment Only