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Vapor Sudden Service Cleaners

(831) 375-5221

1193 10th StMonterey, CA 93940 map it »

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Business overview

Services & Repairs

  • Alterations
  • Dry Cleaning

Payments Accepted

  • Debit Card

Reviews

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The Absolute Best! From A Very Grateful Bride, 8/18/2010

I had a destination wedding in Monterey on Saturday, Aug. 7th. In the process of shipping my wedding gown from NC to CA, the bottom of the dress got quite wrinkled. \rAt the suggestion of the hotel... concierge, I dropped my dress off at Vapor at about 4:00 pm that Wednesday before the wedding. They pressed my gown to perfection, and delivered it back to my hotel the very next afternoon. The dress looked better than when I originally picked it up from the bridal salon. \rI cannot thank them enough!

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Supbar performance, Horrible Customer Service, 7/16/2009

Vapor cleaners has been my occasional cleaners for about a year. They have always had some issues with pressing shirts, but the price was good. Now, however, they have lost my business. I brought... in a heavily soiled, but easily cleanable set of shirts. They told me they were going to charge me an extra 5 dollars per shirt. When I returned, they had only cleaned one of the shirts and said they would need my permission to clean it again. After the second cleaning, the shirts were still no better off, and they still wanted to charge me both the main rate and the extra charge! The front service clerk was rude, lied about our prior conversations, and insulted me. The manager claimed they worked hard on it and finally settled on removing the charge and left me to pay the normal shirt cost. I will not be using them again.

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Reviews

by kffox at Citysearch

The Absolute Best! From A Very Grateful Bride

I had a destination wedding in Monterey on Saturday, Aug. 7th. In the process of shipping my wedding gown from NC to CA, the bottom of the dress got quite wrinkled. \rAt the suggestion of the hotel concierge, I dropped my dress off at Vapor at about 4:00 pm that Wednesday before the wedding. They pressed my gown to perfection, and delivered it back to my hotel the very next afternoon. The dress looked better than when I originally picked it up from the bridal salon. \rI cannot thank them enough!

  • Overall
  • Quality
  • Service
  • Value

by dselljr at Citysearch

Supbar performance, Horrible Customer Service

Vapor cleaners has been my occasional cleaners for about a year. They have always had some issues with pressing shirts, but the price was good. Now, however, they have lost my business. I brought in a heavily soiled, but easily cleanable set of shirts. They told me they were going to charge me an extra 5 dollars per shirt. When I returned, they had only cleaned one of the shirts and said they would need my permission to clean it again. After the second cleaning, the shirts were still no better off, and they still wanted to charge me both the main rate and the extra charge! The front service clerk was rude, lied about our prior conversations, and insulted me. The manager claimed they worked hard on it and finally settled on removing the charge and left me to pay the normal shirt cost. I will not be using them again.

  • Overall
  • Quality
  • Service
  • Value
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