I called Victory Cab at 5:50am on a Friday morning saying I needed to be transported to a surgical appointment 4 miles away from my home. The dispatcher told me it would be "10 to 25 minutes". At 6:35am (45 minutes later) I called them and said I was still waiting to which she replied "we don't have any drivers in your area, we will get a driver to your area as soon as possible"......I told her I was now LATE to my surgical appointment and I called 45 minutes ago. I waited 15 more minutes and exactly ONE HOUR after I called them I hopped in MY own car and drove myself to my surgical appointment!!! I did NOT even bother calling them to cancel the ride as I fully believe that they NEVER intended on coming to pick me up!!!!!!!!!! If they showed up at my house, I could care less.......I am angered they treat their customers like this!!! No wonder I never like taking cabs!!! It is LAUGHABLE that these clowns have "Dependable" and "Fast Service" in their ad in the yellow pages..........WHAT A JOKE!!! AVOID THIS CAB COMPANY AND CALL SOMEONE ELSE!!!!!!!! I WILL NEVER USE THIS COMPANY AGAIN!!!!
Posted: 7/27/2007 • Last edited: 4/13/2010 • Link to this review