I would highly recommend this outfit to anyone looking for a great Optometrist! Our son went in and they took care of him from start to finish!! They were very thorough, knowledgeable, courteous and... reasonably priced!! These people really care about their customers!!VIEW MORE »VIEW LESS »
The frames given to us were of very poor quality, and the staff is not interested in correcting the mistake. In fact, they were all more than willing to step over to the desk to "prove me wrong" in... front of their other customers in the lobby. The staff is obviously not interested in repeat business and could use a lesson in customer service. I will never buy another pair of glasses from them, and strongly recommend that you do not either. What is ironic is that I actually read the Kudzu reviews for this place before I went there, and thought that the poor reviews must be isolated incidents. How wrong I was.VIEW MORE »VIEW LESS »
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I would highly recommend this outfit to anyone looking for a great Optometrist! Our son went in and they took care of him from start to finish!! They were very thorough, knowledgeable, courteous and reasonably priced!! These people really care about their customers!!
Posted: 11/14/2013 • Link to this review
The frames given to us were of very poor quality, and the staff is not interested in correcting the mistake. In fact, they were all more than willing to step over to the desk to "prove me wrong" in front of their other customers in the lobby. The staff is obviously not interested in repeat business and could use a lesson in customer service. I will never buy another pair of glasses from them, and strongly recommend that you do not either. What is ironic is that I actually read the Kudzu reviews for this place before I went there, and thought that the poor reviews must be isolated incidents. How wrong I was.
Posted: 9/04/2012 • Link to this review
I had an appointment and still had to wait about 30 minutes while others were served first. The optometrist (not Dr. Thomas, but the other man, I don't remember his name) was very pleasant and seemed to do a thorough exam. They did not have an individual contact in my prescription (-1.50, not an uncommon one) so I left with one eye having the correct contact and one eye having one just sort of close. They said I could come back tomorrow and pick the right one up. I asked and they agreed to mail it to me. I've never received it or gotten a call. They offered to order my boxes (12 month supply) that I could come and pick up next week. I refused and bought online at visiondirect.com and got great deal. Lastly, they did not return my drivers license to me so I ended up having to make a trip back anyway. Not even an "I'm sorry" when I came back and got it. I will not return and wouldn't recommend. Exam and contact fitting totaled $139.
Posted: 11/10/2011 • Link to this review
I was tired of going to those chain places where the Dr. is always different and they just try to get you out of the chair as fast as they can. So my husband and I decided to try them because they are right next to the mexican restaurant we go to all the time. And i have to say that that was the most thorough exam ever!! I have never had an Eye Dr. take his time with me. The staff was very knowlegeble (as i needed my very first pair of no line bifocals), and very friendly. The Optician knows her stuff- She was able to resurrect my husbands glasses from the dead!! They are priced higher than the chains, but it was worth every penny.
Posted: 11/04/2010 • Last edited: 12/05/2011 • Link to this review
Dr is caring and competent. Eye exam complete. Sales staff incompetent. When questioned as to why over 3 weeks of waiting for glasses, stated lab error. Never called. Revisited, told different story. DO NOT ORDER GLASSES FROM HERE!!!
Posted: 7/15/2010 • Link to this review
When my elderly mother came to visit from out of town after having cataract surgery, I had to find a good Dr. to check her out for post op. Dr. Thomas at Victory Eye care was very caring and professional. All of the people in the front office were very helpful and informative. I have also had my eyes examined here and would highly recommend this place. Plus they have a great selection of eyeglasses to choose from!
Posted: 4/20/2010 • Link to this review
i was looking for an eye doctor and a friend recommended victory eye care, i was very pleased with dr rajan thomas and service provided. he is by far the best(i've been to a few over the years). he's meticulous, patient and takes his time examine and explain. friendly environment and wait times was low. i will definitely come back and recommend to friends.
Posted: 4/19/2010 • Link to this review
This was my best experience. I was seen immediately. The doctor was very professional. Explained everything in detail and used state of the art equipment for eye exams. Customer support was top notch.I recommend this place to all my friends and family.JVCBright
Posted: 4/14/2010 • Link to this review
My daughter just received her first eyeglass, and the eye care experience at this facility was excellent. The doctor and staff are very friendly and courteous. I have returned here with my whole family for our eye check up and we are very pleased.
Posted: 4/14/2010 • Last edited: 4/20/2010 • Link to this review
This is one of the best eye care places we have been to as a family.Service is excellent and the staff are very friendly and courteous.Wait time is minimal and the doctors are very professional and thorough with the eye exam.They have some of the latest hi-tech equipments.I have recommended their services to my friends and they are all very happy and continue to return and recommend others.Very family friendly atmosphere. My kids had the best experience.
Posted: 4/14/2010 • Link to this review
Do not waste your money here! The doctor himself is fine but I have had to deal with the woman who works the front a few times and she has been nothing but completely and totally RUDE. When my husband went in for a checkup she was unfriendly and acted like us being there was an inconvenience to her. Then we called a few months later for my husbands prescription. The first time we called she said it would be faxed over. Called a few hours later and asked if she had sent it (wanted to make sure it wasn't lost in the fax). She said she hadn't faxed it. When asked why her response was "CUZ I'M BUSY" I then said, "Well, we are busy too and we need the prescription. When can we expect it?” Her response....when I send it. Nice. I don't know about you but there are WWWAAAYYY to many people I can go see for my eyecare needs than to have to deal with the abuse of this woman. Please do yourself a favor and take your business elsewhere. Your blood pressure and sanity will thank you!
Posted: 3/16/2010 • Last edited: 4/21/2010 • Link to this review