I am sorry I don't have the gentlemen's name I spoke to in Tcoma. He advised me I could not have my son in law pick up back-ordered speakers, even if I faxed him a copy of the invoice. We live out of town, and driving up there does not work for us for over a month. He advised me that 9 to 10 people a day try to "rip them off" - that is why they have this rule. He obviously was insinuating that was what I was trying to do. I have spent over $15,000 in the last two years there, I need about $20,000 more for an office I am building - you can be sure I have spent my last dollar at Video Only. "You'll Be Sorry" - if you work with the Tacoma store.
Posted: 2/07/2009 • Link to this review