ISSUE #1: the use of my mother's image on the Villa del Rey's website WITHOUT HER PERMISSION. ISSUE #2: one of the ladies in the office at Villa del Rey continues to harass my mother about remaining in their facility. She's gone as far to say that no one can care for mom like THEY CAN and mom "needs" to stay at this place. Mom wants to move to be to be closer to family and will be doing so. This happens several times a day. IF CONSIDERING A MOVE HER: NEGOTIATE ON RENT RATES. IT SEEMS THERE'S A LOT OF WIGGLE ROOM ON PRICING. OTHER ISSUES: rationed toilet paper, inadequate amounts of food, not truly an "independent living" situation. Do not live here or have your parents here unless you are able to monitor their well being in person.
Posted: 7/23/2010 • Link to this review