Modern interior but the office team is completely incompetent and rude. The communication with the office is horrible, they cancel appoinments they day of the appointment or the day before and then put you on waiting lists to be seen but are never seen. They say you have not been approved for services but when you talk to your insurance providers, they tell you otherwise and the office manager is not a manager as she is not able to do anything. Don't waste your time or the time of your family members by sending them to this horrible place. There is a reason you continue to see 1 stars from them! If I could rate them 0 stars, I would.
Posted: 1/21/2014 • Link to this review
Late last year I met Dr.Paladines - best enconter in my life - I wanted a great smile and that is what I got - the team is the best group of professionals I have had - only bad thing I wished I knew Dr. Paladines when i first moved to ATL Great Smile for a great price - Thank You to all!
Posted: 4/03/2013 • Link to this review
I had a great experience at this dental office. I was unhappy with my previous dentist who said I needed a lot of dental work. I came to this office very nervous but everyone was so nice. The hygienist was very gentle and Dr. Paladines took his time to explain several options for my treatment and none of them were as extensive as that previous dentist I saw. I am very happy I came here for a second opinion.
Posted: 4/02/2013 • Link to this review
My experience at this Dentist was definitely the worst. Dr. Jorge came in before hygenist cleaned my teeth. He checked a few of my teeth and immendiately said I needed a CROWN. The Hygenist proceeded to clean my teeth for maybe 8 minutes, apparently it was time to go (3:30 pm). I was not shown my xrays or even explained what getting a crown meant or involved. I WOULDN'T LET This PLACE Touch My CAT OR MY DOG TEETH. They are not professional, they don't care about helping someone feel comfortable. They only care to RUSH YOU OUT THE DOOR AND DR. JORGE FAMOUS WORDS ARE YOU NEED CROWNS!!!!!!! I will have to say the lady at the front desk who gave me my statement for the cost of crowns and actually wanted to help me, AND SHE ACTUALLY SHOWED ME MY XRAYS...WOW!! Dr. Jorge was such in a hurry to SAY CROWN, that is def. not a DENTIST I want to come to. DONT WASTE YOUR TIME!!!!!
Posted: 3/25/2013 • Link to this review
I came here after moving to the area from Alpharetta and was told by a friend to give them a try. They were very upbeat and professional which was a nice change from my previous dental office. I will continue to use them and am going to try to get my husband in next!!
Posted: 2/26/2013 • Link to this review
I've used this place a number of times now and hoped my experience would get better. Instead I see the same problems as when I first started: billing errors. Intentional or otherwise, the errors are almost a given. I've set up appts for basic cleanings and got different quotes and evem different bills each time. Apparently, there are different types of cleaning that are not discussed with the patient beforehand. The billing/reception staff is the biggest problem with this location. There are a couple hygienists that are fun, but there are a couple that are condescending. Actually, had the hygienst distracted and texting during my cleaning as if I wouldn't notice...not cool. The doctor was friendly enough but insisted I immediately get five crowns among other things. I got a crown there, but I had problems immediately with it and was told it was normal to have pain that lasts...even for years...what?? My last visit was unprofessional all around, so I'm done.
Posted: 9/19/2012 • Link to this review
This place is really outstanding. I don't usually leave on-line reviews but I had to share my good experience. I went in and they were very thorough with their exam. The hygienist was great and made me feel very comfortable. The doctor was pleasant and talked with me about some work that I needed. I had a crown done and the tooth is doing great. It really was a smooth experience and I will be going back next year when my benefits renew for the rest of the work that I need. I will be a loyal customer for a long time!
Posted: 8/18/2012 • Link to this review
The staff at Dental Professionals of Vinings are very friendly and work with you to schedule appointments that are convenient especially for working families with children. I love being able to take my child to the dentist and go myself without missing time from work or having to take my child out of school early. The dentists are thorough, friendly and provide excellent care. The customer service and the qulaity of dental care at this place is "the best". DWB
Posted: 10/13/2011 • Link to this review
Beware Being Overcharged. While my experience with the actual dentist and hygenist was good, the ladies at reception who handle billing are extremely rude and attempted to overcharge me and refused to call my insurance while I was there to verify what my costs should be. I called again about billing and was treated very rudely by Dolores. After talking extensively with my insurance, I was overcharged by over $300. If you go here, which I advise against, be very careful to check with your insurance about what you are responsible for paying and make sure everything is correct up front. Overall, the whole experience was a nightmare.
Posted: 5/17/2011 • Link to this review
I've been looking for a good dentist for over 10 years trying multiple dental groups and firing all of them. I was impressed with this dental group from the minute I walked into their offices. Dr. Perez is the best and all the people working with him were very good. Even the price was very fair. I did not know any of them until I walked in and I really can not say enough for them. Everything including the price was discussed with me in detail before any work began. Dr. Perez is extremely detailed and takes his time. You know when you walk out, he did his very best!!!! I've never been so impressed !!!! If you are looking for a great dental group, you've found it!!!!!!! Thanks, Walter Rhodes
Posted: 4/16/2010 • Link to this review
I am one of those people that has always went every 6mos for cleanings and kept my teeth very healthy.My firt visit there for a cleaning i was told i needed a deep cleaning and that they would not do a normal cleaning on me.I also was told i needed a replacement crown even though the one i had was only a yr old so i left and had a 2nd opinion only to find out I did not need a deep cleaning nor a another crown. And I didn't like Dr.Larsens sarcasm either.He said my opinion is the only one that matters!
Posted: 2/02/2010 • Link to this review
I only visited this dentist's office once and that was enough to realize they are selling expense treatments not personal dental care. I felt like I was in a used car lot being sold the extras. They even refused to clean my after making me wait for over an hour. And the "good" dentist had just enough sarcasm to make me never want to go back. All they are after is $$$$. RUN from them!
Posted: 12/09/2009 • Last edited: 12/11/2009 • Link to this review
I visited Dr. Perez with a tooth that turned out to be an emergency procedure before going out of town for two weeks. I scheduled an appt to have it looked at and based on that and my pain level, they worked on me right then. Then a few weeks later, another tooth became very sensitive to temperature. Dr. Perez found a large crack in my tooth that needed a crown. A few days later, the same tooth went bad and needed a root canal. When I went back (also same day service when I called) he said - you didn't show any signs of this so I didn't do one when we put the crown on. I was very pleased at the level of professional ethics in not recommending or performing a procedure I didn't need at the time. I've found the office staff to be very friendly and helpful. I've found the dental assistants to be pleasant, professional and concerned about my comfort level while in the chair. Dr. Perez is knowledgeable, efficient and very professional and very pleasant as well. And the whole group was so patient with me because I am a total wimp when it comes to mouth pain! I picked these guys out of my dental HMO provider book. I am so happy to have found a great dentist and would recommend them to anyone!
Posted: 9/17/2009 • Link to this review