We had a VERY poor experience with Vintage Property after we put our Carmel house up for short term rentals under their management. After one year we had only two weeks of actual occupancy while the cost had gone up significantly. They, indeed, were making true of their professed differentiation: "provide everything to the renter" - leaving it up to the house owner to take on the additional cost. After one year, we decided to move the management to a new agency. After just 5 months they already have secured 7 weeks of booking at a better price. And guess what: The house is impeccable and the cost is where it should be! When we cancelled our contract with Vintage property, two renting contracts were transferred. Much to our dismay we found out that one of these had agreed that the tenants could bring a large dog instead of a small one (the only time we discussed such a concession since the floors are completely redone and the lawn brand new) and that the necessary guarantees (in particular hardwood floor and garden) were not in place. We never saw the contract before it was signed by V.P. When we requested that additional protections be put in place, the renter refused and decided to go elsewhere. In the meantime our new agency had discovered that they had a history of damage to another Carmel property done by the dog during the previous year. We cannot help but question Vintage Property's integrity in not sharing this with us.
Posted: 3/13/2015 • Link to this review