I have never taken the time to register and post reviews online but my experience at this branch today has inspired me to do so. I was recently hit with an overdraft charge of $280 that I believed was in error. After calling the 800 number twice and only being confused more, I decided to sit down with a branch manager and investigate the charges face to face. Upon entering the office, a gentleman told me that he did not have the capabilities to look at my account with me. After I patiently explained to him my situation with the 800 number he just told me to call them again. I promptly went to another branch and they were able to sit with me and listen to my story. After careful examination they determined the charges to be bank error and recredited my account the full $280!!! AVOID THIS BANK
Posted: 5/03/2006 • Last edited: 1/02/2008 • Link to this review
I have no words to discribe this location. I moved north and briefly did my banking with Wachovia nearby. However, I keep on coming back to this Buford Hwy location Just to receive Excellent service. I am too spoilled...they're the best!
Posted: 3/16/2006 • Last edited: 1/02/2008 • Link to this review
I have been banking with Wachovia for several years. I find the employees to always be very friendly and helpful. Wachovia has the reputation of being #1 in customer service.
Posted: 11/15/2005 • Last edited: 1/02/2008 • Link to this review