I had an issue with my water heater, Affordable was recommended by my co-worker. I spoke with Rick and he assured me someone would be out to fix my issue. It turned out that I was overcharged for a part that was needed.Rick called and infomed me of this and gave me money back. I appreciate his honesty and integrity. They have a customer for life!
Posted: 3/04/2007 • Last edited: 1/02/2008 • Link to this review
I had a pipe that broke the day before the Super Bowl and knew that if I didn't get it fixed that night, that I would have to wait until Monday. Rick got my call on his way home for the evening and told me that he would come back out to fix my problem. He was friendly, polite and completed the project into the wee hours of the evening. I would highly suggest this company with any plumbing service that you might need.
Posted: 2/27/2007 • Last edited: 1/02/2008 • Link to this review
I called Rick about my pipe problems on a Sat and he sent Andre out within a couple hours. He came out checked on the problem and I had an estimate in no time. The price was very reasonable, especially for 4 hours of work on a Saturday evening. My complex problem was fixed very quickly and thoroughly. Andre even went through step by step what work was done and why he did it. This made me feel better about the work done and price charged. Andre was very knowledgeable about plumbing systems and was quick to answer any question I had. I will definitely use Affordable next time and I would recommend these guys for any job out there.
Posted: 2/25/2007 • Last edited: 1/02/2008 • Link to this review
I really don't know where to begin. As a consumer this is the most horrifc customer care I have ever received. I contacted the service because it was listed on Kudzu as being within 4 miles. THE PLUMBER LIVES IN MARIETTA. THE COMPANY IS LOCATED IN ELLENWOOD. I called to make an appointment and I was told information needed to be verified with the plumber and I would get a call back. Never happened. I called back and they had forgotten about me. The appointment was finally scheduled and the plumber came to my home and did not do a complete job. He unclogged my toilet but did not repair or investigate the water running from below the toilet. He then hands be a bill for $95 for 3 minutes of non service. DO NOT BE MIS-LEAD BY THIS COMPANY. The service is so poor that the other reviews on this page are probably EMPLOYEES. You have been WARNED.
Posted: 2/18/2007 • Last edited: 1/02/2008 • Link to this review
I had several plumbing problems. My appointment was for 9am, Fred was in the driveway at 8:45. He assessed each problem I had and gave me prices each step of the way before fixing the problem. He then told me what was causing all of my problems was extremely high pressure coming into the house. He was able to get everything fixed and back in good working order in no time and at a very reasonable price. He was very professional and knowledgeable about his work. I would recommend them to anyone and will definitely call them again when needed.
Posted: 2/15/2007 • Last edited: 1/02/2008 • Link to this review
This company was very responsive. The plumbing professional, Shelton, was very professional, knowledgeable, and was able to identify the unusual source of our plumbing leak. He gave a price sheet which clearly identifies their services and rates. Strongly Recommended!! 5-Star Service!!!!!!!!!
Posted: 1/13/2007 • Last edited: 1/02/2008 • Link to this review
I've had these guys out to my house twice for a small gas leak on an old pipe and a more serious sewer pipe blockage. Both times the service was genuinely enjoyable and well done. I've dealt with Rick and Sheldon and both know what they're doing and are focused on customer satisfaction. They stand by their work and follow-up after the job is complete. A highly recommended company and their prices are great on top of that.
Posted: 1/02/2007 • Last edited: 1/02/2008 • Link to this review
Affordable Pipe Drains and Sewer Care Co. provided excellent service. The representative arrived on time, gave an estimate and provided the infomation I needed to make a decision about the repairs I needed. Once I called him back to actually do the work, he went out of his way to arrive at 6 a.m. so that I would be able to have a shower before work. His price was much better than I expected and the total price was exactly what the estimate reflected. I will definitely use this company again and will recommend them to my friends and family.
Posted: 11/22/2006 • Last edited: 1/02/2008 • Link to this review
I needed a plumber ASAP -- my garbage disposal doesn't like potato skins. Rick answered the phone and said someone would be out the next day at 9am. Sheridan fixed the problem promptly and efficiently. He was also careful to cover his shoes before entering my home. The best recommendation I can give is I'd use them again! JS
Posted: 10/29/2006 • Last edited: 1/02/2008 • Link to this review
I am still satisfied and impressed with this company's work. I had used them once before but through the busy ups and downs of life I neglected to come back to the site after my problems were solved. For that I do apologize. I am even more impressed the second time with their service. This company is a class act. Three weeks after the job was done I received a phone call from them. They were checking up on my satisfaction with the service and their employee's job performance. They are truly impressive. Thanks again and many more success.
Posted: 9/20/2006 • Last edited: 1/02/2008 • Link to this review
We used Rick for a repair that we had been putting off for quite some time - only because our last plumbing experience with a "big name" company had been such a pain. But Rick was great! On-time, courteous, reasonable,and quality work...we will definitely use him again!
Posted: 9/14/2006 • Last edited: 1/02/2008 • Link to this review
Saturday morning, 2000 miles away, a rental property in Decatur has a leaking pipe in cieling. Called Rick at 10AM Saturday, he was at the property within 1.5 Hrs., called me back with the problem solved and the tenant happy. This is an honest full service organization with "Affordable" rates, even in the emergency situation. All my plumbing needs will be handled by this group in the future. Good luck guys.
Posted: 9/07/2006 • Last edited: 1/02/2008 • Link to this review