• Claim This Profile!
    Join thousands of businesses who are using Kudzu to find new customers.

    When you register, you can:

     •  List your specialties
     •  Respond to reviews
     •  Create special offers

Walgreens

2 Reviews

(770) 218-8588 www.walgreens.com... » View Website »

4120 Austell RdAustell, GA 30106   map »

Business overview

Reviews

View More »

Pharmacy Tech was unprofessional in yelling, 9/26/2014

I have been a long time Walgreen's customer. I transferred all my prescriptions from CVS to this store. The pharmacist Dana is great and most of the Pharmacy Tech's are very professional and... courteous. There is one and I think this one's name is Charise something similar. She is rude and not courteous and unprofessional. I dread when she is there she is so rude. During the identifying process, she asks me address and phone number and before I can finish responding to each item, she cuts me off and she goes to the amount as to cut me off. There was no one behind causing her to rush, since she does not rush, she works at her pace. It was early morning. When I pay she hands me the receipt as almost dropping it on the counter and says NOTHING...even the Pharmacist says thank you...so I say "you are very welcome." She becomes angry and says "No YOU are welcome." I couldn't believe it so I said "you are so rude." and SHE YELLS IN front of customers waiting for prescriptions and the covering Pharmacist, 'YOU ARE SO RUDE.".I immediately met with the Store manager and have written the CEO and made complaint submissions. If this is what Walgreen's allows, then I would consider transferring back to CVS or another store. She has to know that I am giving her money, she is not giving me money and Walgreen's is a CHOICE NOT A MANDATE!

VIEW MORE »VIEW LESS »

slow, 7/15/2010

this is a 24 hour walgreens and it's always slow. waiting for a prescription usually close to two hours. i was once told the wait was three hours on a sunday evening. that's poor customer service.

Displaying 1-2 of 2

Reviews

October25

Reviews: 12

Pharmacy Tech was unprofessional in yelling

I have been a long time Walgreen's customer. I transferred all my prescriptions from CVS to this store. The pharmacist Dana is great and most of the Pharmacy Tech's are very professional and courteous. There is one and I think this one's name is Charise something similar. She is rude and not courteous and unprofessional. I dread when she is there she is so rude. During the identifying process, she asks me address and phone number and before I can finish responding to each item, she cuts me off and she goes to the amount as to cut me off. There was no one behind causing her to rush, since she does not rush, she works at her pace. It was early morning. When I pay she hands me the receipt as almost dropping it on the counter and says NOTHING...even the Pharmacist says thank you...so I say "you are very welcome." She becomes angry and says "No YOU are welcome." I couldn't believe it so I said "you are so rude." and SHE YELLS IN front of customers waiting for prescriptions and the covering Pharmacist, 'YOU ARE SO RUDE.".I immediately met with the Store manager and have written the CEO and made complaint submissions. If this is what Walgreen's allows, then I would consider transferring back to CVS or another store. She has to know that I am giving her money, she is not giving me money and Walgreen's is a CHOICE NOT A MANDATE!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

takpack

Reviews: 38

slow

this is a 24 hour walgreens and it's always slow. waiting for a prescription usually close to two hours. i was once told the wait was three hours on a sunday evening. that's poor customer service.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO