I bought a "white sofa set", had it for about 2 months & decided I couldn't live with it. I explained my predicament & they were positive from the start. I in turned bought a new couch (leather) and... ended up spending a bit more! They didn't even charge me a return fee or extra delivery charge to return the coach!VIEW MORE »VIEW LESS »
I needed a new sofa and they had just what i wanted by ordering one for me. They even delivered it!
Displaying 1-15 of 50
Posted on Citysearch on: 6/19/2012
Nice furniture, good salesman. The personnel were great! No pressure sales and very helpful. The selction and quality are great! I liked the fact that the salespeople were not hounding me. They came when needed.
Posted on Citysearch on: 5/29/2012
Fantastic experience. The sales rep was very friendly and informative! Went above and beyond.
Posted on Citysearch on: 5/16/2012
Great place to shop and we found what we wanted as soon as we saw it. The salesman was great. Not pushy but always helpful.
Posted on Citysearch on: 4/30/2012
The prices was just right with 50% off with the rising Gas Prices and the economy the way it's. Walker took the time to think about the common folks also.
Posted on Citysearch on: 4/25/2012
Great selection and no pressure help. Sales people were accomodating.
Posted on Citysearch on: 4/10/2012
We ran across the upper end furniture by accident on my way to the bathroom. We did however ask to see dining room sets and we were guided to the upstairs elevator. I guess the general masses are the majority looking for the stuff upstairs unknowingly of the better high end products downstairs. Why us it that automatically the masses goes up the escalator.
Posted on Citysearch on: 3/28/2012
Our salesperson was amazing. We explained what we were looking for and she very graciously pointed us in the right direction to browse. It was so nice not to have her hovering or lurking nearby. When we were ready we found her and proceeded to make our purchase( unfortunately we were unable to qualify for credit and subsequently had to leave our choices in their warehouse...alas we are financially challenged). We left with a felling that we would one day return...when our finances allow for it. Thanks to their professional staff for handling this uncomfortable and embarrassing experience with kindness.
Posted on Citysearch on: 3/13/2012
The showroom was laid out very nicely and someone greeted us immediately.
Posted on Citysearch on: 2/24/2012
The lighting in all areas was adjusted to fit the furniture the room was showing. After a hard hour of spending money, the hot dog and music was calming.
Posted on Citysearch on: 2/21/2012
Worst customer service I have ever had. I was told I could return a bed if not happy, within 30 days. When I tried to return this rock-hard Serta bed, I was told I could only exchange it and then pay a restocking fee of 20%, plus a refund fee, plus a fee to pick up the bed. They only carry Serta and I certainly did not want another one of those beds. They finally decided to honor what their salesman told me and put through the return (still keeping $319.25). they told me to wait 7-10 days for it to show up on my credit card. 2 weeks later, still no refund. I called and they said they never even processed my credit and told me to wait another 7-10 days. The quality of their furniture sucks, their customer service sucks. I will never deal with Walker again
Posted on Citysearch on: 2/17/2012
Better selection on display than other furniture stores in town.\r
Posted on Citysearch on: 2/16/2012
When I went to Walker I didn't know what I wanted and didn't want to be pressured, That is what I got. No pressure and had time to look! Very nice selection.
Posted on Citysearch on: 1/30/2012
The customer service was excellent. Our sales guy was attentive without being overbearing, and Donovan was extremely helpful making sure to explain everything. Both were class acts!
Posted on Citysearch on: 1/18/2012
100% satisfied w/ my sales rep Mrs Carla. Knowledgeable and not pushy at all.\r
Posted on Citysearch on: 12/30/2011
Sales person I encountered was personable and knowledgable. She understood what I was looking for and helped me find what I was looking for.\r