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Walker Transmissions Inc

(770) 784-1125

1675 Access RoadCovington, GA 30014   map »

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Reviews

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New Management - Whole New Business, 10/23/2014

Had a repair done in January 2014, was not happy! New managers went over and beyond to make it right.


Horrible, 4/16/2014

This was one of the most terrible experiences I’ve ever encountered in customer relations. I place a car in Walker Transmission care last June to have a transmission rebuilt. With the exception of... this, the car started normally and was working fine. After they “fixed” the transmission, I get a car back that was screaming with pinging sounds from the engine. They worker, assured me that it was fine and maybe I needed a timing chain. (Ford Explorer). Long story short, I took the car to Ford and was told my engine was shot. Walker Transmission told me to bring it back to them so they will take a look. Not only did I have to keep calling for a status but come to learn that they never even looked at my car for fixing over a six month span. When I asked about a partial refund of the 1400 I’d spent, I was given every excuse in the book as to why they couldn’t do that and they’d try to fix it. At any rate, they eventually agreed to buy the car from me for a set price and they reneged on that as well. Well, I finally had the car sold to a junk yard in April almost a year since this ordeal began. My advice, if you want sub-par service and not upfront and sincere customer service then Walker Transmission should be your place of business. Good luck!!!

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Reviews

qazxsw321

Reviews: 0

New Management - Whole New Business

Had a repair done in January 2014, was not happy! New managers went over and beyond to make it right.

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TheDeck

Reviews: 0

Horrible

This was one of the most terrible experiences I’ve ever encountered in customer relations. I place a car in Walker Transmission care last June to have a transmission rebuilt. With the exception of this, the car started normally and was working fine. After they “fixed” the transmission, I get a car back that was screaming with pinging sounds from the engine. They worker, assured me that it was fine and maybe I needed a timing chain. (Ford Explorer). Long story short, I took the car to Ford and was told my engine was shot. Walker Transmission told me to bring it back to them so they will take a look. Not only did I have to keep calling for a status but come to learn that they never even looked at my car for fixing over a six month span. When I asked about a partial refund of the 1400 I’d spent, I was given every excuse in the book as to why they couldn’t do that and they’d try to fix it. At any rate, they eventually agreed to buy the car from me for a set price and they reneged on that as well. Well, I finally had the car sold to a junk yard in April almost a year since this ordeal began. My advice, if you want sub-par service and not upfront and sincere customer service then Walker Transmission should be your place of business. Good luck!!!

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ThanksForTheHelp

Reviews: 0

Helped me out of a jam

I was traveling from South Carolina to my granddaughters birth in Alabama when my transmissions started slipping. I asked the attendent at the gas station I was at and he said to call Walkers. I made the call and they were very helpful. They got to my car the next day and had me on the road the following morning. I am very happy with the repair and now have a beautiful grandbaby.Thanks for helping me out so quickly.

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massonance

Reviews: 0

bull crap

Do not!!!!# I repeat DO NOT TAKE YOUR CAR HERE!! It will come out with more problems than it went in with!!! They are cheap so I guess you get what you pay for!!!! And they are extra slow they mess you're car up and tell you to bring it back just so they can mess it up worst!!!

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305940

Reviews: 0

takes a LONG time

Took Nissan Pathfinder in for re-build. Shop had vehicle a week "waiting on parts" have been probised vehicle would be ready several times, but theres always some excuse. has been there 2 full weeks now. Price quoted was good, but the wait time is un-acceptable.

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bahf1372

Reviews: 0

DO NOT USE THIS COMPANY

I took my car to this company after having two other transmissions rebuilt there. Got my car back 1 week later the main seal blew car was never right after that and they refused to repair it and also would not refund my money I had to take the car somewhere else to have it fixed properly.

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