After seeing these reviews I waited to see if it would get better. No such luck. When I called the number on the voucher it is no longer in service, and the website never worked. How do we get our money back?? Kudzu, how does that work?? The deals that you sold us are not valid. We all need a refund.
Posted: 6/30/2011 • Link to this review
What a waste of money! I spent $87 for the voucher and have not received a single call back. I have left at least 10 messages and have been calling for at least two months. In fact, my voucher is dated in Feb! I have emailed Kudzu to get money back and have not heard from them either. I am so frustrated. It seems all of the positive comments are from people who are not using the voucher. WHAT A SCAM !
Posted: 6/03/2011 • Last edited: 6/07/2011 • Link to this review
They cleaned my gutters but took advantage of my wife by insisting on extra money then did not put my guards back on after telling my wife they would. Followed up and Derek promised to refund the extra $ and lied to me and never returned my money after giving me his word that he would. Simply put a crook and a liar!
Posted: 4/11/2011 • Last edited: 6/07/2011 • Link to this review
Several attempts to schedule coupon gutter cleaning without a return call. Talked to them seven days ago, scheduled. Now a no show, no contact, no return call, no answer to text message sent to cell, nothing. Hope they enjoyed my money in case I can't get it back.
Posted: 3/31/2011 • Link to this review
Got the $87 gutter cleaning "deal"....a waste of money. They did come, went up on my roof, blew off the few leaves there, and told me my gutters were already clean. I very specifically showed them where the gutters overflowed, and asked them to be sure to clean the downspouts. They did not, and I still had Niagara Falls every time it rained .... until today, when I cleaned the downspouts myself and got a face full of black sludge that was built up in the "clean" gutters. Company never responded to my request for other job quotes either. Sure, they are nice people, but I cannot recommend this company for anything.
Posted: 3/28/2011 • Link to this review
Warner Home Improvement missed their first appointment to clean our gutters: FAIL. Warner Home Improvement missed their second appointment to clean our gutters: FAIL. Warner Home Improvement missed their third appointment to clean our gutters: FAIL. Warner Home Improvement makes no calls to cancel or reschedule: EPIC FAIL. I assume the reason for issuing these types of coupons is to build up business, and it seems from my experience and that of others' all they are building up is bad reviews and frustration among potential future customers. I don't care if they can't clean my gutters the week I call; in fact, I don't even expect that. I do care about communication because this is the second time I have sat at home waiting on a no-show appointment. When will business owners learn that communication goes a long way in business? Just keep your client informed! I gave Warner Home Improvements THREE chances and initiated ALL communication with them for no-shows and rescheduling. They are an EPIC FAIL as a company. Thank you to Kudzu for doing the right thing and quickly and easily refunding my money. Warner Home Improvements could learn A LOT from you!
Posted: 3/26/2011 • Last edited: 6/07/2011 • Link to this review
I bought one of the 1/2 off gutter cleaning specials for my 2 story house. They came out promptly the next day and completed the work, but they blew the trash/gunk from the roof all over the back patio that I had just pressure washed and painted. I am furious - it was a good value before I had to redo all that work. I will not use them again.
Posted: 3/18/2011 • Link to this review
I bought a Kudzu 1/2 off gutter cleaning deal, and Warner Home Improvements still hasn't shown up! I have left four phone messages- none have been returned. I called (phone call 2 of 5) and someone picked up the phone and said they would come later that week, but the week came and went. So far, I am just out $$!
Posted: 3/10/2011 • Last edited: 6/30/2011 • Link to this review
Warner did a great job of planning and communication when they would be out and what time it would take to complete. That makes the service that much more convenient when schedules are hectic and it's hard to plan. They did everything they said they would do and it was done on time.
Posted: 3/09/2011 • Link to this review
I've read several of the reviews here, and after meeting Derrick and his Crew personally, I do not see how anyone could give this man a bad review if you have spent more than 5 minutes with him and his Team. EVERYONE gets busy, and EVERYONE deserves a fair shake. Derrick was prompt, professional, and I will use him again. I have his cell number and email address and for those of you that couldn't get in touch with Derrick, I do not believe it. He is a good man, so please do not believe everything you read here until you hear Derrick's sides of these stories when you meet him, face to face. Thank you Warner Home Improvements, I will be in touch in the future...
Posted: 3/03/2011 • Link to this review
I spoke to the owner and explained I will not be home but this is what I wanted done. Unpon my arrival home, the work had been completed and very well I must say. I recommend Warner Home Improvement for all jobs around the house.
Posted: 3/03/2011 • Link to this review