Water And Ice Discount Superstore

(480) 855-4052 h2oandice@aol.com

1659 S Val Vista Drive, #101Gilbert, AZ 85296 map it »

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Business overview

Services

  • Bottled Water
  • Filtration

Treatment Systems

  • Reverse Osmosis

Service Area

  • Chandler

Hours of Operation

  • MON
  • 7:00am
  • 10:00pm
  • TUE
  • 7:00am
  • 10:00pm
  • WED
  • 7:00am
  • 10:00pm
  • THU
  • 7:00am
  • 10:00pm
  • FRI
  • 7:00am
  • 10:00pm
  • SAT
  • 9:00am
  • 10:00pm
  • SUN
  • 10:00am
  • 9:00pm

Reviews

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Extremely poor customer service, 5/01/2013

My family and I have always like 'water and ice' stores, that's why we were extremely happy to find one close to our house (Valvista and Ray)...Unfortunately the customer service we have received... there has been extremely poor. Every time we go there, it seems like it is an inconvenience to the employees including the owner. We feel unappreciated and even disrespected. I recommend to go to another store if you need water, ice cream or anything they may sell there....IT IS NOT WORTH IT!!!!!!

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Love This Place!, 5/01/2013

Stopped in tonight for some ice cream and shaved ice with the family. Wow! What a great selection of products at very reasonable prices. The service was great too. The two men behind the counter... were very friendly and courteous. We will definitely be back!

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Displaying 1-6 of 6

Reviews

Customer32

Reviews: 0

Extremely poor customer service

My family and I have always like 'water and ice' stores, that's why we were extremely happy to find one close to our house (Valvista and Ray)...Unfortunately the customer service we have received there has been extremely poor. Every time we go there, it seems like it is an inconvenience to the employees including the owner. We feel unappreciated and even disrespected. I recommend to go to another store if you need water, ice cream or anything they may sell there....IT IS NOT WORTH IT!!!!!!

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LostPair

Reviews: 0

Love This Place!

Stopped in tonight for some ice cream and shaved ice with the family. Wow! What a great selection of products at very reasonable prices. The service was great too. The two men behind the counter were very friendly and courteous. We will definitely be back!

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Lbananangilbert

Reviews: 0

Terrible service and prices

Rude man behind the counter seemed inconvenienced to serve my daughter 2 scoops of ice cream in a styrofoam bowl which was ridiculously priced at $4. This is THRIFTY ice cream, not Cold stone. Then had the nerve to TELL me I could give him the $4 in cash instead of my debit card or he would HAVE to charge me an additional 35 cents. Wow... I will never set foot in that store again! I would be shocked if they stay in business.

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SunLovers

Reviews: 0

Terrible, Unfriendly Servc - Better Choices Avail

We were purchasing our water at this store for 2+ years and HATED going in there - we were only going because it's close to our home and we need filtered water. The older man and the middle-aged man (owners?) would glare at us with a mean scowl, never smile, never say hello, and were very short with their answers. We were even lectured by them a few times when we asked questions like "are there eggs in the (Thrifty) ice cream (we're allergic) or "is it okay to take the water cart out to my car?" Our patronage at this store was far from appreciated and seemed almost unwanted. We stopped at another Water and Ice store in Gilbert the other day and found the service to be wonderful - friendly, personable and even helped get the water out to our car. Wow, what a difference! We had no idea how wonderful it could be at another Water & Ice. Goodbye W&I on Ray & Val Vista - we'll drive a little further to be treated like real customers.

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pcolley

Reviews: 0

Good Water

We went here to get my sister set up with a water cooler and bottled water. The guy who helped us was very knowledgable just wish he would have helped us load our stuff in the car.

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bigbrian

Reviews: 0

Ice Cream

They probably make their money selling water & ice, but I usually just get the Thrifty Ice Cream. This reminds me of the old candy or soda shops around in the sixties. The kids & I ride our bikes down there, buy an ice cream cone, and relax at a table for awhile. Lots of candy, soda, & slushie choices thre as well.

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