I had them replace both water valves in my shower and they did it in a timely manner. They only removed tile that was necessary to access the plumbing and did a great clean-up job. I highly recommend them.
Posted: 2/08/2012 • Link to this review
Kindly allow tiled wall a day to dry before using shower. Thank you for your kind words. Please call 7709298171 and ask for Karen (office manager) if you have any questions or plumbing issues.
Late afternoon I noticed I had no hot water---Of course, it was the day before Thanksgiving! WaterSavers had plumbers out to my home before I knew it. I had a new hot water heater & hot water by that very evening so I could start cooking for Thanksgiving the next day. The plumbers were so polite--made no mess and were an absolute pleasure to deal with! I have told all my neighbors that if they need a plumber--WaterSavers is definintely the company to call! Thank you so much WaterSavers Plumbing!! You made my holiday!
Posted: 1/02/2012 • Link to this review
For the price of the $185 diagnostic visit, I received NO actual service or work related to the problem I had called about. Even worse though, was that after the plumber left, I found that the driver-side rearview mirror of our car had been knocked off. My wife saw the plumber pull into our driveway, heard a crunch, then saw him back the van back out slightly. However, the plumber said nothing to us during his visit, so she assumed he had only hit the curb. It was only after his visit that we discovered the damage to our car. Considering he was the only one that pulled into our driveway all day, it's pretty safe to assume who the the culprit was. I called and complained to the owner, but rather than being sympathetic, he has challenged my assertions, claimed not to find any damage on his van, and is unwilling to provide any compensation or even a partial refund of the service fee. By making a short-term business decision to get out of paying a reimbursement of the diagnostic fee, or what is likely the cost of a minor car repair, he is showing a lack of customer service and has lost a potential future customer. This is the first time I have ever complained about a service on Kudzu. However, given the dishonesty of this owner, I felt it my responsibility to warn others that this is not an honest business.
Posted: 12/18/2011 • Last edited: 4/12/2012 • Link to this review
WaterSavers' Plumber responded to a Saturday "Emergency" Call-He Spent 2 hours @ customer's condo diagnosing the plumbing problem, The Customer postponed the repairs needed due to lack of funds, The Customer signed the plumbing repair estimate & customer satisfaction form, Customer called later that evening to report damage to car, Customer refused to allow the owner of WaterSavers Plumbing to view damage to car, Customer declined to generate a police report, Customer requested partial credit of service fee.
I have used this company for plumbing needs for over fifteen years.They have provided excellent service,quality products,always dependable and the best value. You will not regret using this company for your needs.
Posted: 10/19/2011 • Link to this review
It is customer's like you that make our day! Thank you for the wonderful review!
If you are looking for integrity, honesty , dependable and realiable, Ernesto and his crew are tops. 23 year I have called upon Ernesto and he has been timely and cost effective. I can not say enough about the character and quslity of work. If you want top quality service, call no one but Ernesto and WaterSavers.
Posted: 10/19/2011 • Link to this review
WaterSavers Plumbing strives for 100% Customer Satisfaction. We thank you for the very kind review.
Tommy and Lou were out 1st thing Monday morning. They were professional, polite, and knowledgeable. They had the job done in about an hour. If you ever need excellent plumbing service, this is the company you want and these are the 2 plumbers, Tommy and Lou, that you want on the job. I am a very happy customer!
Posted: 9/26/2011 • Link to this review
Thank you so much for the wonderful review!!! WaterSavers Plumbers strive to provide outstanding customer service. Thank you again for your very kind review & for your business!
Quick response, great service and great price!I was very happy with treir service. I will call them again and I highly recommend!
Posted: 9/20/2011 • Link to this review
We are so happy we @ WaterSavers Plumbing were able to solve your plumbing issue. Thank you for the GREAT Review!! Thank you again for your business!!!
After the third plumber out its finally fixed. I wish I would have called them first. I am very satisfied with the level of service I received. Kind, knowledgeable, and professional.
Posted: 9/11/2011 • Link to this review
We're sorry to hear you had to go through 3 plumbers first. WaterSavers Plumbing is always happy to repair all of your plumbing needs the First time! Please feel free to call us in the future. Thank you again for your business & kind review.
I have used WaterSavers for several years. No matter if my job was large or small, they have come to my rescue and done great work! I have called in the middle of the night with emergencies. Maybe you can find someone cheaper, but you will not find any other company to provide better quality professional service. I highly recommend this company for jobs large and small.
Posted: 8/05/2011 • Link to this review
Reviews like yours Make our day!!!!Thank you again for using WaterSavers Plumbing!
Not only did they come fast, but they came with what they needed and ready to work. The job was done quickly and professionaly. Don't call anyone else! I saved money and feel great about the job that was done.
Posted: 7/31/2011 • Link to this review
Thank you for the GREAT review! Please call WaterSavers in the future if we can help you again. It was a pleasure serving you!
I called this company, because of the prior comments that I read on Kudzu. The price was unbelievably ridiculous ($2,000) for repairing a leak and associated drywall. But, I was given a $200 discount for being a first time customer - big deal - I guess that was supposed to make me feel better. Update: The shocker was the $1,200 repair to the plumbing and the $800 drywall repair for two holes that WaterSavers told me that they were in the business of fixing (I am rounding numbers). When I commented twice to Ernesto that his prices were really high, he did not say anything. He certainly didn't tell me that he couldn't control the price of another company who would be doing the job. He came up with the drywall quote on the spot and did not mention that there was another company involved. He also told me that it would take two men four hours to do the plumbing repair and another two men four hours to do the dry wall repair. I called three plumbers and all of their quotes were not any where near WaterSavers quote and I got the job done on a Sunday for half-price $600! The plumbing repair was also made by one man in three hours. And, I got the drywall work done for $200! The drywall was also easily completed be one man. I understand getting a high quote, but I felt like this company came to my house to rob me and I hope that after this review that they you won't do the same to others.
Posted: 7/28/2011 • Last edited: 8/04/2011 • Link to this review
Dear Mam, we at Water Savers LLC regret you feel the drywall repair price is a shocker. We are a plumbing company and do not control drywall pricing of other companies. Leak detection performed was $185, plumbing repair estimate to replace cast iron pipe, copper drain, and tub waste and overflow is $876.31; optional sheetrock repair of basement stipple ceiling & closet wall repair is $761.45 for a total $1,637.76. Kindly contact us if you would like to schedule these repairs. Thank you again for using Water Savers Plumbing Service
Been putting off my plumbing repair. Finally had flood and had to call someone. I found Water Savers from Kudzu.com & Ernesto came out within 2 hours. In 1 hour he had it fixed for a very reasonable cost. My sewer line is crushed from roots in yard,(I already knew this) & he explained honestly, gave me a quote for further repairs and time to think about it, without any pressure. The customer service rep was also very efficient and friendly when I called. I've used other well-known services in the past and I can honestly say this is the best service I've received. Their business card is on my fridge. J. Antrobus, Lilburn
Posted: 6/24/2011 • Link to this review
Thank you for the great review and for your business. Please call WaterSavers in the future if we can help again.
Ernesto and his crew are always ready to come to the rescue. They are responsive, prompt, incredibly friendly and do very high quality work. I wouldn't have any other plumber work in my house.
Posted: 5/28/2011 • Link to this review
It was a pleasure helping you with your recent plumbing problem. WaterSavers strives to be the best in customer service. Thank you again!
WaterSavers, LLC was the perfect company to call when I recently found standing water near my house. Ernesto and Lou were prompt, professional and provided exceptional customer service. Ernesto was patient and answered all of my questions, while calming my obvious apprehension. I'm glad that I used WaterSavers and would definitely use them for all of my future plumbing needs. They were GREAT!!
Posted: 5/27/2011 • Last edited: 6/09/2011 • Link to this review
Reviews like this make our day: Thank you again!!!WaterSavers
Called in the middle of the night. They showed up, completed the work and followed up. Will use again. Thanks!
Posted: 5/14/2011 • Last edited: 6/09/2011 • Link to this review
It was a pleasure helping you! Please let us know if we can be of further service.Thank you again!
Accredited Green Plumbers USA in Water Efficient Technology, Caring for Water, Climate Care and Inspection Report Service by Water Savers, LLC. to help you save money on your water and energy usage; call for details.