They put 10 holes in the wall trying to hang a bathroom mirror. Not only did they hang it low, they hung it crooked. To fix it, they put ANOTHER hole in the wall with a screw to level it off. We gave them multiple chances to fix the mess but have since given up trying.
Posted: 12/10/2012 • Link to this review
I scheduled an appt and he never showed. He never called. I had to track him down and then get contractors excuse #233 I lost my phone, and allllll your information was in that phone. YET he somehow was able to answer my email and still no call. He uses LivingSocial so if you have a problem call the customer service 866-395-2090 and have them file a merchant feedback report so they know hes unreliable.This will keep bad merchants out of the mainstream.
Posted: 10/24/2012 • Link to this review
Matt installed gutter covers/guards and sealed our deck w/ two different colors. Both the service and price were superior to other contractors we obtained quotes on, as well as other completed services we've had before. The handrails and spindles were a lighter color and the deck was a darker color to match our house siding, requiring increased attention to detail. The gutter covers was a recommendation by Matt when he was performing the deck sealing and his selection of gutter covers, installation and the performance of the gutters are excedding my expectation to keep leaves (already falling down) from going into the gutters; the gutters are still performing as expected draining water away as I checked during a couple of rain storms. I will definitely call Matt back to perform other contractor services.
Posted: 9/02/2012 • Link to this review
I used him for one service which was fine. Tried reaching him and he doesn't return any calls and is absolute flake. I need someone I can rely on so I moved on.
Posted: 8/01/2012 • Link to this review
I am not sure who posted this review and I wish I had more information to provide a sound reply. I have found that you can not please everyone and I am sure there was a very good reason on our part for not replying to this particular individual. Perhaps in the future we will simply tell those individuals that we no longer wish to do business with them and both parties should go there separate ways. I do apologize for not being frank with you. Thank you for your criticism and I wish whoever this is the best of luck in the future.
I love this company! Matt was right on time, knowledgeable, and affordable. Not to mention friendly and pleasant to deal with! He came out to handle my "honey do list" (that I was finally tired of asking my husband to do!). He was able to take on a wide range of my home's problems from the big stuff to the small stuff. It's really nice being able to call just one place and have nearly all of my home's needs met. Since using this company I am able put my mind at ease about all the projects around my home! I only wish I had known about Watson Home Solutions sooner and saved myself the stress! I will definitely be calling them for my next list.
Posted: 7/01/2012 • Link to this review
I have never found a Handyman company that literally does a little bit of everything. I have had Watson and his crew pressure wash my driveway, clean my chimney, paint 2 bedrooms and mow my lawn. I will definitely recommend this great company to all of my friends and family. Thanks again guys for the outstanding service!
Posted: 6/18/2012 • Link to this review
Highly Recommend. Had quite a variety of work done around the house and all was done with great quality and in a timely manner. Matt was easy to communicate with over email and arrived promptly as scheduled. Was easy to work with and did the job fast and with excellent quality. I highly recommenda and will be using again.
Posted: 6/16/2012 • Link to this review
This company is reliable, thorough, and provides good service for reasonable prices. In fact, Matt saw a problem I hadn't asked him to handle, and went ahead and fixed it without any extra charge. I thoroughly recommend him, and have already shared his number with friends.
Posted: 6/09/2012 • Link to this review
Super friendly and knowledgeable. Was willing to work around my busy schedule and did all the work in a timely manner. He was also able to save me money by suggesting more efficient ways to repair what needed to be fixed. I would recommend them to anyone!
Posted: 6/08/2012 • Link to this review
My husband has not mastered the art of home repairs, and that's where Watson Home Solution comes in. I first used them after purchasing an offer from an online deal site. I have just arranged for our third service call. My husband loves them because the prices are reasonable and I don't have to nag him about fixing the faucet! Great guys, great service!
Posted: 6/08/2012 • Link to this review
I recently used Watson Home Solutions and was impressed with the professionalism and outstanding customer service each member of the company provided. I am ecstatic that I found a company to handle all of my small projects. Thanks again guys!
Posted: 6/06/2012 • Link to this review
Matt Watson provides a dedicated, quality service for a fair price with courteous attention to each customer's needs. He has done a number of varied projects for us and we have come to count on him for a wide range of "home solutions". My wife and I are very pleased to recommend him. Ron and Nancy Whitten
Posted: 4/13/2012 • Link to this review
This guy will totally leave you hanging. He shows up whenever he wants. Sometimes he just doesn't show up at all. The work is done slowly and he charges you for every second. Stay away. There are too many honest handy guys. In Atlanta to get hosed by this guy.
Posted: 1/28/2012 • Link to this review
I am very disappointed at this particular review. We have provided great service for almost 2 years and have made several free visits to assist with your home improvement projects. We strive to provide the best service possible during a difficult time for us. I truly dislike when our hard work goes unnoticed. I am sorry you are upset about rescheduling, however, we did not start a project and not finish, we just are slammed and have other obligations that take precedence at this particular time. Thanks again for the business we have performed for you. We also received a referral from you after this review was posted. Thank you and I wish you the best in the future!
Watson Home Solutions showed up right on time (to the minute) and proceeded to fix the garbage disposal, toilet tank valve, fireplace, two door knobs, ceiling sheetrock, and an electrical outlet - all in under two hours! Throughout the process, Matt and Dae were accessible, personable, friendly, and knowledgeable - I highly recommend Watson Home Solutions and look forward to working with them again. Thanks for the great work, guys!
Posted: 12/28/2011 • Link to this review
* By Appointment Only