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Thank you very much for all of your help. I want you to know that how you responded to my email is the very reason I love having State Farm as my insurance company. Not only did you help save me money, you answered my questions in great detail and made me feel comfortable making a decision about my policies. I know this isn't the first time you have responded to a situation like mine, and it won't be your last, but I wanted to make sure you knew you over exceeded my expectations and next time I need anything I know who to turn to! Also, I wanted to let you know I was able to cancel my policy with Nationwide. They sent me an email that allowed me to cancel it online via e-signature. Thanks again and have a Happy (and safe) 4th of July!
Posted: 8/02/2012 • Link to this review
I wanted to write and let you know how pleased I am with the customer service provided to me by Katy Harkins. Every time I call the office, she is very pleasant and extremely helpful. She is prompt in responding to emails, never seems too busy to take a call, and always goes out of her way to resolve any issues that arise. I really appreciate the personal attention and thought you would like to know what a great job she has been doing.
Posted: 12/07/2011 • Link to this review