Shep is always punctual and always does a tremendous job! If you are not using Shep, you need to switch,
Set an appointment 10 days in advance. Agreed to a price and per bag rate for raking the leaves up off my lawn. Paid in advance 100%. I have a confirmed e-mail with all this recorded. He showed... up and said he didn't have enough bags and not enough time to do the job so, he left and refunded my money. Then he had enough nerve to write me and tell his time was too valuable and this isn't a way to start a business relationship. He has no clue about customer service or following through of his contracted obligation. BEWARE! Don't use for any service!VIEW MORE »VIEW LESS »
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Set an appointment 10 days in advance. Agreed to a price and per bag rate for raking the leaves up off my lawn. Paid in advance 100%. I have a confirmed e-mail with all this recorded. He showed up and said he didn't have enough bags and not enough time to do the job so, he left and refunded my money. Then he had enough nerve to write me and tell his time was too valuable and this isn't a way to start a business relationship. He has no clue about customer service or following through of his contracted obligation. BEWARE! Don't use for any service!
Posted: 12/08/2014 • Link to this review
He committed to coming to work in my yard then cancelled the morning he was supposed to show up. Was hosting a party of 50+ people in the back yard and ended up having to do the yard work myself. He also wants prepayment several days in advance to show up, which no other landscaping crew in Atlanta requires. Not someone you can rely on to show up as promised.
Posted: 10/23/2013 • Link to this review
I'm sorry you didn't receive service but as stated via email and over the phone several days in advance of the service date that I'm a prepay company and require payment before service is rendered.
I'm a realtor with Keller Williams and I've been using We Cut Grass for many years. Shep, the owner, is extremely honest and very dependable. I am very pleased with the work he does for my clients and would highly recommend him to anyone.
Posted: 6/06/2013 • Link to this review
I'm so happy to have found Shep & his company We Cut Grass. Shep does a great job for me and he is very dependable. I've used his service now for 2 years and he always shows up when he says he will and I've never had a problem paying him in advance. In my opinion he is extremely honest. He does his best to figure out ways I can save money in my yard, even recommends his competitors if he thinks I can get a better deal. I have recommended Shep to many of my friends and neighbors and they all love Shep and the great service he provides. I'm so happy to have found him and I appreciate all the great work he does for me.
Posted: 6/05/2013 • Link to this review
Shep and I spoke about ongoing lawn maintenance for two homes I own in metro Atlanta. He requires pre-payment (red flag #1) over Paypal (red flag #2) before any work will begin. I didn't pay attention to the red flags I just mentioned, and I prepaid him to cut and edge one of my lawns. He was supposed to cut the grass within two days of our conversation (which was also the day I prepaid him). Here we are four weeks later, and he has never shown up at my house. Moreover, he has not answered his phone or returned voice messages. He basically took my money and disappeared. Needless today, I have hired someone else who is not a common thief to cut my lawns. Luckily, I used a credit card to pay Shep via Paypal, and I just disputed that charge with AmEx. So at least I'll get that money back for non-service. Stay far far far away from this thief.
Posted: 4/23/2013 • Link to this review
I found Shep and We Cut Grass on line when looking for a company to do a fall cleanup. I called, Shep came when he said, quoted the job promptly, and did what he was supposed to, when he was scheduled to do it. Then called to follow up to see if I was satisfied. And, when he noticed he overestimated the job, he REFUNDED ME the difference. If I need any work done, We Cut Grass will get my business again.
Posted: 12/18/2012 • Link to this review
We have been using We Cut Grass for over a year now and are very pleased with our service. The pricing is competitive and our service is completed on time, every time without fail. We highly recommend them for your yard care needs! Curtis and Michelle Callaway
Posted: 3/20/2009 • Link to this review
My husband and I have been using We Cut Grass for years, and they're fantastic! Owner/operator Shep Slater is a joy, and his services are very reasonably priced. Shep is not only reliable, and keeps our yard healthy and looking good, but he has great landscaping ideas. Over the past few months, he's been helping us make our yard more drought tolerant, and very cosmetically appealing too! We can't say enough good things about Shep and his business, and we highly recommend We Cut Grass to anyone with a yard!!
Posted: 3/17/2009 • Link to this review
I have been a customer of We Cut Grass for the last four years. They have provided reliable, good and reasonably priced service. I really like the fact that they don't require me to sign a year contract for service. I can have service during the growing season and then in the fall, for leaves, but if I don't want service in the winter, I can skip those months and start again in the spring. In addition to the dependable maintenance service, We Cut Grass has done great work with a few special landscaping projects I needed. It truly is a pleasure to have there service simply because they are so easy to work with.
Posted: 3/09/2007 • Last edited: 1/02/2008 • Link to this review