Started out with the wifi not working which required removing the screen. When we picked it up ( after waiting almost 2 hours there was a bubble in the screen. They agreed to fix it and after another hour looked good except for scratches and dents where they pried the screen off. Few weeks later the screen started coming loose from the frame. Took it back in and they agreed to fix it. Fews week after that the screen has a hairline crack and coming loose on the sides again. Went back today and you can see where they bent the frame getting the screen off. But instead they said " she dropped it" first off if it was dropped enough to bend the frame the grass would shatter. 2nd the frame is bent out which would be impossible from a drop. Now my daughter is out $150 and has a broke ipad..Read reviews on yelp also..Avoid this place.
Posted: 11/27/2013 • Last edited: 12/02/2013 • Link to this review
Thank you for your feedback. The IPAD was brought to us months ago to fix the wifi and ultimately we replaced the screen. If the screen is now showing damage, this would have been an issue that would have been recognized sooner if it was any fault of WeCanFixIt. Our staff and technicians have fixed hundreds and thousands of gadgets with little to no issues and we operate with extreme care. If you would like to contact us again, we are happy to extend good will and offer to fix the IPAD for half off at our own cost even though it is not a fault of our company.
I have a house full of teenagers and a wife, and needless to say everybody here has to have a smart phone. I recently have had to have a couple of the screens fixed for two samsung galaxy s4's. Not only did these guys beat their competitors by over half the cost, which trust me, I called EVERYWHERE, but I also got my phone back in less than two hours. If your looking not only too save money buy also time, these are the guys to see. The guy who does the screens is only there Mon thru Fri, but if your phone breaks on the weekend, you would be doing yourself a huge favor to wait till the weekends over with to get your phone fixed. The staff there was great, explained everything up front in detail with no hidden cost, which I really like. They even gave me a phone to borrow just in case while they fixed my phone. Tens across the board for these guys, service, promptness, and cost.
Posted: 9/03/2013 • Link to this review