***update*** The owner called me in an attempt to see how he could help, and he apologized about the experience that I had and assured me that this is not typical for his business. This indicates to me that the owner cares about his customers. I didn't go with this service, but I did appreciate the call, so I edited my rating from 2 stars to 4. In fact, I want to delete the old review, but I don't think that Kudzu will allow that.
Posted: 8/14/2015 • Last edited: 6/05/2016 • Link to this review
This is a great company! I had a problem with my heater from the cold front that came in and they came out at 7 pm to make sure I would have heat you normally don't see companies do that these days they were caring and very professional I would recommend them to anyone.
Posted: 1/07/2014 • Last edited: 3/31/2014 • Link to this review
PLEASE NOTE THAT THERE ARE THREE LISTINGS FOR THIS COMPANY DUE TO THEM RUNNING FROM NEGATIVE REVIEWS. The part was covered under warranty and for 2.0 hours labor, they charged $635. This is after it took two weeks to get the part. I wouldn't believe the positive reviews, they can have someone write them. The positive reviews were written on the same day.
Posted: 10/02/2013 • Last edited: 3/31/2014 • Link to this review