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Web Roofing & Windows
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Web Roofing & Windows
Web Roofing & Windows : Roofing Contractors, Mission Viejo, CA
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by Ron Gleason at Citysearch
Wayne and his crew did an outstanding job in an emergency situation, finishing the affected roof area late evening/early morning in advance of rain that afternoon. He even offered to place new replacement tiles within a roof area unseen so the repaired area looked uniform to the rest of the roof. Great response, great job!
This is judahjams's TrustRating, which is based on both the number of reviews judahjams has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful judahjams has been to the Kudzu community.
Posted on 2/28/2011
An honest roofer that does quality work!
My husband was out of town when I discovered our roof was leaking into our garage office after a week of lots of rain. When I went on the internet to find a local roofing company to fix it, I was looking for a reputable company that could get in and get the job done ASAP. I was impressed that the phone was answered by a real person on the first ring, and even more so by the fact that the guy who answered was Wayne Bass, the owner of the company. He came out that afternoon to give me an estimate. I could tell he had a vested interest in making sure they did quality work for a reasonable price. Wayne was respectful and responsive to all of my questions, both in person and when I called him later to discuss it further. I got quotes from a few companies, but Web roofing's quote was the most thorough and detailed. Not only that, but they were willing to come out the next day and complete the work. They were very professional and polite, and documented all the work with photos. Wayne was here when the crew began and at various points throughout the day to ensure that his standards of quality were being met by his crew. They really care about the client and are extremely thorough. I found myself almost wishing I had friends needing roof repairs so that I could recommend Web Roofing. If anyone needs an honest and thorough roofer that does quality work at a great price, call Wayne!
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by xtstglt at Citysearch
Knowledgable, Great Service & Excellent Results
In August of this year, I received multiple bids for a roof leak I had at my residence in Rancho Santa Margarita. The contractors that came out included several, which prominently showed up when I did a Google search on the Internet. In the case of WEB Roofing, the actual owner came out and did the inspection and bid. Wayne Bass and WEB Roofing was by far the most knowledgeable and detailed and, in the end, the most resourceful in determining the entire scope of work needed which resulted in the most competitive bid. With the other companies, there might have been add-on charges had they done as extensive and complete repair once they began. As an engineer, I particularly appreciated his detailed explanations and the thoroughness of the entire process. I will highly recommend him to my neighbors.\r\rMarc
by johnkellya006 at Citysearch
Great job! Excellent service
It was time for a new roof and Wayne was recommended highly by a friend. Nonetheless, I like doing my own research and I talked to several other contractors. In the end, Wayne seemed the most knowledgeable, was the most responsive to our particular concerns and was easy and even fun to work with. The process stretched out because of association approval, but the work was done expertly, continuous clean up (which I really appreciate) and the final product looked great.\r\rBut the best part for me was this: You put your faith in a contractor, you want them to take care of you ? and then they fall short. Wayne always answered our calls, was flexible with our timing issues. Several weeks after the project was finished and he was fully paid, on my request, he had his foreman return to install an extra bolt in the gate they had already replaced at cost. No incentive, nothing on the line except his integrity and commitment to our satisfaction. That made me feel great.\r\rJohn & Kelly, Mission Viejo
by jcartercdm at Citysearch
Beautiful, Nice work, I totally trust him
In addition to the roof, we wanted the existing rafter cut back all around the roof line. We had a time crunch because we were going on vacation, and had to top it off a leaky skylight that would do damage if there was another storm. Wayne and his crew at Web Roofing came through beautifully. The work was great and done quickly. He had been recommended to us but our experience was even better than we anticipated. He even came back immediately on an emergency several months after the work, and it turned out not to be roof related. Its nice to work with someone you can totally trust.\rCorona Del Mar
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