promised glasses in 3 weeks, waited 6. one pair was fine. second pair, i could not focus on anything using both eyes. was told to try them a couple of weeks to see if my eyes would adjust. WHAT??? i thought i got glasses to fit my eyes not the other way around. i picked them up Aug 16 and i hope they read this. i did not leave with a good impression. will probably go somewhere else next time
Posted: 8/16/2012 • Link to this review
We hate that you left our office feeling underwhelmed and apologize for any confusion there may have been regarding your glasses. We always strive to deliver 5 star service. Your situation is unique because your glasses prescription is from an outside source. Your employer has selected a discounted lab for safety glasses which has a 3-4 week turn around time. We are simply the middle man delivering eyewear based on another doctor's prescription. We are as frustrated as you dealing with these outside sources that led to your complaints.
The doctors at West Georgia Eye Care genuinely care for the health of your eyes. The in-depth examinations and treatment that they perform ensure that your eyes are in the best health possible. All staff members are so friendly and accommodating.
West Georgia Eye Care takes care of my whole families eye care. Everyone there is genuinely caring and friendly. They take time to make sure that you are completely satisfied. Having a four year old daughter means broken glasses, and the very first day she got her new glasses they were broken before my wife made it home. They were very understanding and quick ti get her glasses replaced. I highly recommend West Georgia Eye Care the staff is superb!
Posted: 5/03/2011 • Last edited: 6/13/2011 • Link to this review
I am very pleased with my new glasses - the best vision I've ever had. I almost cried when I realized what I was missing visually with my old lenses. I see a different world now. I highly recommend this office and their services.
Posted: 10/27/2010 • Last edited: 6/13/2011 • Link to this review
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