I waited 20 mins after sign-in in a 83-degree tiny waiting room before I went back up to ask when I'd be given the insurance paperwork I knew I'd have to fill out. It wasn't till I asked that they, looking surprised and embarrassed, gave it to me. It took another 25 mins after I gave it back for them to ask me for payment at which time they declined my Health Card even though they told me before I filled out the paperwork that they took all kinds of payment methods. I was waiting nearly an hour and I never even got treatment. This place is the worst urgent care facility I've seen. I'd give them a -1 if I could.
Posted: 4/13/2009 • Link to this review