We contacted Western Pavers the first week of December with a goal- finish our hardscape by Christmas. DONE! Front, back, driveway, side beautifully done with pavers AND a beautiful area of artificial grass. Matt was amazing and Chelo and his crew were all beyond expectations! FABULOUS!
Posted: 4/02/2014 • Link to this review
Our patios and pool deck was old and cracked. The pool had missing tiles and the plaster needed help. We met with Joe and Vince with Western Pavers and they not only helped with pavers - they helped us design and build a whole new backyard, the pool and the landscaping! Justin, Western Pavers construction manager was always available to help with changes and some great suggestions. He kept the experienced crews on the job and the quality of the work was excellent. When the job was done we were more than happy with the fantastic transformation. We'd recommend Western Pavers. They were easy to work, did beautiful work and got the job done on time and within the budget that we originally set for the project.
Posted: 5/22/2013 • Link to this review
Western Pavers is so much more than what you think and why I needed to write this review. We now have a gorgeous pool and spa, landscaping, fire pit, patio, water features, and yes, of course, pavers! After reviewing many piecemeal vendors; paver companies, pool companies, landscapers, etc., it was so nice to have one company come in with a very, very talented designer who could put down our thoughts along with their recommendations and ideas to paper. Beautiful, easy to view full color renditions were presented making it possible to really envision what our front and back yards would look like. Its so practical to have the entire project completely designed allowing you the choice to handle individual projects in phases at your own pace. For us, to beautiful to pass up (along with bulk discounts) so we did the entire project at once. One of the key reasons we chose Western Pavers is working only with one company. None of the self-project managing or having different vendors pointing fingers at each other, which can cause so much frustration. The other reasons; we had a great team from Joe (sales), to Vince (designer), to Justin (project manager), to all their very talented staff. Crew was clean, respectful, and fast. We are so thrilled and can't wait to enjoy this summer with our beautiful outdoor living area. We get compliments daily - neighbors making a point to stop even as they are driving by to tell us how great everything looks.
Posted: 3/26/2013 • Link to this review
Western Pavers came up with the design for our front yard & we are very pleased with the presentation & design by Greg. The company was very professional & detail oriented at making sure that the design plan meets the expectation of their client.
Posted: 3/20/2013 • Link to this review
We now have the fantasy backyard we've always wanted! When we starting the bidding process, we considered a few companies. All of the companies were reputable and we did our homework. Western Pavers however really stood out. Their team was creative, professional, and we felt that they would deliver everything they promised. We were correct in our initial assessment of their company. We were first so excited to see Vince's beautiful design...you could tell he really cared about our yard. It was the best design by far. Joe, who sold us the project was extremely friendly and gave us a very fair price for what we wanted. Everything Joe promised, he delivered and then some. I was concerned at first that a paving company could do our extremely large project, from pool remodel to synthetic turf and all the hardscape in between. This was the largest purchase we've ever made next to our home. David, who monitored the entire project was always there to help, answer any questions, and was there at a moment's notice if we needed him. We were so impressed with their entire team, Western Pavers is a true class act. The yard looks beautiful and we continue to get compliments for the "incredible yard" they created for us. We are thrilled that we went with Western Pavers! We could not have made a better choice. I highly recommend Western Pavers to anyone looking to do an outside remodel project.
Posted: 11/24/2012 • Link to this review
We decided to finally take the plunge and put in a pool and redesign our backyard. We met with a few builders and ended up choosing Western Pavers to design and build our backyard and pool. We had a few meetings with Joe and Vince and after going over our wants and desires, Vince presented us with a few alternative ideas. Some back and forth on design, we finally came up with a plan. We decided to build out in phases, the first phase being our new patio, patio cover, fireplace and bar. The demo and build went rather well, with a few very minor issues that WP quickly corrected. Once phase 1 was done, we had a beautiful patio and outside family room (finally, my man cave) to enjoy but the rest of the yard was still in dire need of addressing. We decided at that point to move forward with finishing the rest of the yard and pool. Luckily, the design Vince had already put together was complete and after some discussions on pricing, which Western Pavers was great to work with on, we moved forward. Victor, the on site manager also did a good job at communicating and working with us to fix little design or build issues that came up occasionally. Long story short, we are finally finished and have a beautiful backyard oasis now complete with Man Cave, Fireplace, Bar, BBQ Island, Pool, small synthetic lawn area and playground structure for the kids. It really is the type of backyard you see in those home magazines. I would absolutely recommend Western Pavers to anyone.
Posted: 10/23/2012 • Link to this review
The crew showed up on time, were very professional in their work. The pavers look great. The communication was very good. We were able to reach the company and the supervisor quickly to resolve any questions we had. Overall a super job and we would recommend Western Pavers to anyone.
Posted: 5/25/2012 • Link to this review
We recently contracted Western Pavers to do our patio, court yard area, they were very professional in all aspects of the job, they were fast, efficient, clean and did exactly what was outline on the plans with NO ups or extras. This was and very difficult job with virtually no access, everything was done by hand one bucket and brick at a time. The job turned out INCREDIBLE and we are extremely satisfied with the results. I would highly recommend Western Pavers.
Posted: 3/09/2012 • Link to this review
The process of redesigning & implementing a modernization of the front and rear yards of a stand alone Condo on a Golf Course, including support in gaining HOA approval,is a challenge. Western Pavers took on this challenge with diligence and professionalism seldom found when working with contractors of any discipline. The result is a modern make over that draws attention to "what can be", and adds value to the community as a whole.
Posted: 2/28/2012 • Link to this review
Western Pavers designed and installed a beautiful waterfall and patio in our sloped backyard. Jim and his team did a great job! The team at Western Pavers was amazing to work with. Everyone from the owner, to the architect, to the contractors are professional and fun to work with. We met with various contractors to bid for our project and although many of them were friendly, Western Pavers was the most professional. Western Pavers pays special attention to detail, they care about the quality of the construction and materials, and about the design. From start to finish, everything was done with quality and care. What to expect when working with the company: - Professionally layout out plans (which is especially helpful for customers that want to ensure what they envision is the same as contractor and for those dealing with HOA) - Flexibility (snags during construction always occur, Western Pavers take care of this and often times, don't even bother troubling you with it. ie they do not nickel and dime you for every unaccountable circumstance) - Friendliness (we went to talk to the construction guys daily about progress and/or concerns and we were always met with a smile) - Detailed contract itemizing costs It was a pleasure to work with them and I hope to work with them again on future projects.
Posted: 2/27/2012 • Link to this review
"We are writing today to express our complete satisfaction and appreciation for the Western Pavers staff member "Chilo" Galindo and his team of exceptionally hard workers! We cannot say enough about our positive manner and professional way of explaining to us what was happening each day in the process of the project in our back yard, already has us anticipate additional work in our front yard next year, we will once again turn to Western Pavers, and we will absolutely be requesting Chilo and his team. Thank you for such exceptional customer service and satisfaction!"
Posted: 8/17/2011 • Link to this review
This company provides the worst service I have ever seen. The customer is not right with this company, they are right, no matter how many things they do wrong or how many promises they break. The salesperson assured me that once they start, they stay until the job is done with a full crew. Instead, they disappear for days at a time, come back with a skeleton crew, and don't get the job done in the promised time frame. The installation crew is completely unprofessional, breaking and damaging ancillary concrete and buildings, they leave trash and their work materials all over the street and sidewalk, making my house unfit to live in and my house impossible for neighbors to even walk by. The job does not match what the salesperson or designer discussed with me. You should avoid this company at all costs. I like the way the pavers themselves look -- but there's got to be a better installer out there!
Posted: 8/03/2011 • Link to this review
Western Pavers exceeded our expectations. Joe is a man of his word. He went out of his way to make sure every aspect of our back yard renovation was quality. Every Western Paver employee was a craftsman in his speciality. His paver crew is the best in the business, and Charlie C. was a true expert stone mason. Our new free standing fireplae is a masterpiece, and provides a warm cozy setting for all of our backyard conversations and BBQs with family and friends. We carried the Belgard Paver theme from courtyard to backyard with amazing results. My wife and I continue to marvel at how Western Pavers transformed our backyard into the highlight of our home. Joe: Thank you! Randy Scripps Ranch
Posted: 6/20/2011 • Link to this review
Western Pavers exceeded my expectations in every way. I was more than "pleasantly" surprised at the professionalism exhibited and the prompt attention to every question or concern I raised. Each and every person on the job was professional, pleasant and very courteous. They worked around my schedule and the entire process couldn't have gone smoother. I was so pleased that I'm contemplating having Western Pavers transform my backyard as well. I would highly recommend Western Pavers to anyone desiring a beautiful hardscape/landscape environment.
Posted: 4/06/2011 • Link to this review
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