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Posted on
8/9/2011
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"No job too small"
When I read that on the front page of their website, I thought to myself uh-huh. We shall see. I called White Knight Plumbing after hours during the week because I get home after 5:00PM. My problem was a minor one, but one that needed attention. To my surprise, Chris called me back within the hour and we made an appointment for the next evening at 5:30. He fixed the problem and while he was here, looked at another nagging little issue. When it looked like it might take some effort, I told him not to worry about it. He said "if it bothers you, it bothers me" and fixed it no extra charge. Wow! How often does that happen? So many don't realize that a little customer service goes a long way. Chris will have my business from now on as well as all the referrals I can steer in his direction. Lacey, WA...
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