We started using this cleaners about 1 month ago and don't intend to use them again. On 2 separate occasions we received back a ruined shirt. Both shirts had been worn 1time each. First one had a huge spot on left shoulder front. Looked like ink. The Asian woman walked in as I was showing it to the clerk and insisted there was NO way that happened with them. We know better since the shirt was stainless when we dropped it off. 2nd shirt also had a stain on left shoulder front. Again that shirt was without stain when we left it with them. We received the 1st shirt back after leaving it with them for a week. Shirt is ruined and no longer wearable. HUGE discolored area on left shoulder front where stain was/still is. Waiting waiting to see bout 2nd shirt. Worst part is that woman argued with me about how it happened! Really! You want to risk your business and reputation arguing with a customer? DON'T USE THIS CLEANER UNLESS YOU WANT YOUR CLOTHES RUINED!!
Posted: 7/02/2012 • Link to this review