While Dr. Whitehead and the other P.A.'s are good, the office staff is horrible. They are rude, attitudinal, they do not follow up with you or return phone calls. I will not be going back again.
Posted: 10/06/2010 • Last edited: 10/26/2010 • Link to this review
The front office staff is terrible. You will not be acknowledged until you make a payment. They are rude to you over the phone and talk over you with impunity. The doctors are wonderful, though. I had Ms. Barker for two years, who is a PA , and she helped me manage my diabetes without having to take insulin.
Posted: 9/28/2010 • Link to this review
Dr. Whitehead's CPAs have done an excellent job treating my illness, but the jury's still out on patient service. They're personable, caring and knowledgeable about medicine. But you will have to wait a while to be seen. And I've still never actually met Dr. Whitehead. I wait a long time to be taken back to an exam room, and even more time for a CPA to come in. I have to wonder if they have more patients than their practice can handle?
Posted: 11/07/2007 • Last edited: 1/02/2008 • Link to this review