Wow...What great service!! I called on Saturday evening hoping to leave a voicemail message about the washer at my rental unit that wouldn't drain and Marc answered the phone and was happy to discuss the issue with me right then!! Based on my description he was able to tell me that the issue was likely related to one of three things and told me he would be able to come out on Monday to confirm the issue and fix. True to his word Mr. White showed up on Monday and confirmed/fixed the issue very quickly at a very reasonable price. Whites Appliance Repair has just gained a new customer for life!! Thank you Mr. White for providing such great service at a very fair price! I will definitely recommend your services to everyone and will surely call you again for my future appliance repair needs!!
Posted: 12/22/2014 • Link to this review
Marc came out to look at my refrigerator and washing machine. He resolved both issues within thirty minutes for a very fair service call price. I will definitely call him when needed again.
Posted: 8/18/2014 • Link to this review
We had problems with three appliances. Marc kindly told me how to fix the "wet dog" smell in the dishwasher (a cleaning issue) so I addressed that on my own. Once he saw was the fridge issue was, he recommended another repairman and went so far as to call him to consult about the repair and pricing. (He also noted I had already had this problem supposedly fixed.) He said the fix would only be temporary due to a defect in the refrigerator. We spent a lot of time talking about how GE really should offer to fix this (really common) problem for free or replace the units. He gave me a great deal of advice on dealing with GE about it. Then he quickly replaced the thermister in my dryer, which had been cutting off or drying on "cool" only. I am not sure I got the great deal everyone else is talking about--it was $31 for the part and $60 for the service call. Maybe the higher service call took into account all the advice about the fridge and dishwasher, or perhaps it was because I am in a relatively expensive area of town(we are near Dunwoody). At any rate, it was still a decent value, and I would call him again for help.
Posted: 6/12/2014 • Link to this review
Marc in one word is WONDERFUL! I called him to replace a broken icemaker. I left a message and he called back within 10 mins and arrived here about an hour later. Purchasing the part locally was very expensive. He suggested we look online to find it cheaper. Off the top he saved us $150. Love a man who wants to save me money! He didn't have to do it, but that's why I'll be telling everyone I know about him. Very rare to find people like him today. Thank you Marc!
Posted: 9/05/2013 • Link to this review
Mark and I discussed the issue on the phone. He gave me a very reasonable price over the phone and came with the board he needed for my oven. Great work! Even reduced the price because he did not need to pull my oven out of the cabinet to fix it.
Posted: 7/18/2013 • Link to this review
I recently rented a townhouse that had been vacant for a year. Once the tenant took possession of the property, we learned the ice maker and dishwasher were not working. Mark stopped by the same day that I called-Saturday; diagnosed the problem and agreed to provide an estimate for the parts and labor. By the following weekend, the ice maker and dishwasher were running properly. It could have been done much sooner, but the tenant wasn't available until the weekend. I must say, Mark is reliable and punctual. That speaks for itself. I have him saved in my list of VIPs.
Posted: 4/11/2013 • Link to this review
My dishwasher had stopped working and I decided to see if Kudzu had any appliance repair suggestions. I noticed the 5 star rating that White's appliance repair had rec'd and gave Mr.White a call. Now my dishwasher is working and I didn't break the bank. This is definitely one repair service number to keep. Thanks Mark.
Posted: 3/20/2013 • Link to this review
Now I know why the reviews are so awesome. I called at 8:30 Thursday night when my washing machine stopped working. He returned my call at 10:30 pm to see what I needed. We made an appointment for him to come out the next morning! He called me at 9:18 am. Arrived at my house around 9:25. Diagnosed & fixed the problem by 9:40!!! Explained to the the hubs and me what the problem was and how to avoid it in the future. Can't complain about the cost. Although he made it look easy, we pay for convenience. So, the fact that we did't have to take apart the washing machine and fool around with the wiring made it all worth it. It really wasn't expensive at at all. It was the average cost for us for dinner & drinks plus the tip. Well worth the call if you need a quick fix for your appliance.
Posted: 7/20/2012 • Link to this review
I found Mr. White on the net...called him and told him about my oven that would not heat up. He gave me his prices and I said, "Sounds good to me!" Mr. White came and fixed my stove in no time. I mentioned that my oven had gone out on my birthday so I didn't get a birthday cake. When it was time to pay him, he gave me a discount for my birthday! How sweet!! Mr. White was very pleasant and professional. I would recommend him in a minute!
Posted: 6/15/2012 • Link to this review
Gave him a call based on the reviews here. I called him in the morning, he siad it would be late that afternoon, which wouldn't work for me, so we agreed on the next morning. Marc called back in a few minutes, said he would actually be in my area on his next call & would this morning be OK. Yep, that will work, he got there when he said he would, fixed the dryer, charged a very fair price, gave me tips on keeping my drying running, how to clean the ductwork, what to check if it stops running, etc... Very quickly got the dryer back up & running again. Thanks Marc.
Posted: 6/02/2012 • Link to this review
I called Marc and he came out the same day. He looked at the washer on our stackable washer and dryer and identified the problem and talked me through everything he did to fix it. I was ready to spend a couple of hundred not knowing what the issue was, the issue was minor and he spent almost an hour with us anc charged us 40.
Posted: 11/16/2011 • Link to this review
I placed a call on Saturday and someone came out on the same day. Literally in a matter of minutes the repairman fixed the problem. This service was professional, the rate was reasonable, and they now have another extremely happy customer.
Posted: 10/01/2011 • Link to this review
My fridge went out and Marc came out the next day. He identified the issue and fixed it in about 15 minutes flat. His rates were more than reasonable for his quick response and quick fix. Please call him. He is knowledgeable and fast. Great work for a good price. So glad I called.
Posted: 8/26/2011 • Link to this review
We were having a problem with our washing machine and called Marc. He came out the next day; after taking a look, he gave us valuable input as to whether it was worth it to fix it or buy a new one, without advocating either choice. We appreciated his honesty and professionalism. We would recommend him and use him again as the need arises.
Posted: 8/18/2011 • Link to this review
On July 13, 2011, after reading so many positive reviews, I contacted Whites Appliance and spoke with Mark around 5:00 PM and explained to him that I had a property in Lithonia, Georgia with a gas range and the oven wouldn't work properly. I gave him the name and number of my tenant which he contacted immediately. My tenant called me around 6:15 PM the same day and told me that she was able to bake again. I was very surprised at how quickly Mark responded and fixed the problem. He replaced the oven igniter. I've had this rental property for over 15 years and live four hours away. This is the first time I've been able to get a repair this quick and easy. Mark's response was fast and the invoice was fair and I was more than happy to pay. T. McCoy,
Posted: 7/15/2011 • Link to this review
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