After being told they would be out over the weekend to take measurements, I had to call WAC a week later to remind them I was still waiting on my estimate. After two weeks, I received my estimate, which stated it would take 2-3 weeks before installation. Over 8 weeks later, my awning had arrived. About a week prior to that call, Gordon called me in and suggested I add grommets and extra support beams to the awning structure, to which I agreed (we spent an hour going over these details, and he said he would make it happen). My awning was finally installed…improperly. None of the details I had gone over with Gordon were addressed. I called WAC back to ask if they were coming back to install grommets and support beams and was told the following: they forgot to put the changes into my order, I could install support beams if I wanted, but they would not, and if I wanted them to add grommets, I would have to take the awning down and bring it back to them. After initially being told business was slow and placing my order, I was constantly given the excuse they were overwhelmed. Unless you want to wait 3-4 times longer than stated on the estimate, deal with a business which fails to communicate with one another, have your project installed improperly, and be told you need to fix their mistakes, I do not recommend WAC for your awning needs.
Posted: 8/30/2013 • Link to this review
I went into the Wichita Awning Company to see about having new awnings made. There was a big selection of materials and designs to choose from. They came out and measured my windows and door. The awnings were ready on time and look great!
Posted: 12/05/2008 • Last edited: 3/02/2009 • Link to this review