I had pictures developed via the internet at this location about 8 times, and had problems on 2 occasions printing "on time". In the first case, I submitted the prints before 8 am, and they were not ready when I went in at lunch time to pick up. In the second case, I submitted the prints in the evening, and went in after lunch the next day to pick them up. The first time the prints were ready later that day, but the second time they didn't print until 3 days later, according to information at my online account. I don't know this for sure, because I had to have those pictures that day for a project I was working on. (required fast turnaround time from taking the pictures to printing) I understood from the store and, from calling their help line, that they were having DSL problems. While I understand having a technical problem, I need a store I can rely on. I had my order rerouted to another Ritz/Wolf store, which did print them in an hour. The store I'm going to now may be a slightly longer drive, but it's worth it to know my pictures will always be ready on time.
Posted: 5/29/2009 • Last edited: 5/30/2009 • Link to this review
My husband and I took negatives in to Wolf camera to have various size prints made. We went to Wolf because they had 1 hour photo service advertised (including large prints). We had a wait a really long time before we were assisted in the store and then found out they would have to send the work off for an 11 x 14 print. When the print came back, it was not the quality we expected. While we were satisfied with the quality of the smaller prints, I would not be returning for larger prints.
Posted: 10/01/2007 • Last edited: 1/02/2008 • Link to this review