Dave refinished my floors and I had him back to replace the carpet with hardwood in my bedroom. The finish was 180 from matching the other hardwood floors in the house - Dave will not answer my repeated calls to correct the problems so if he is still in the business and unless you're willing to have the work redone by a professional I would use caution if using him.
Posted: 3/15/2014 • Link to this review
How I wish I had stumbled onto these ratings before hiring Dave Ward. He puts on such a good front but does not stand behind his work at all. I had the same experience as the people listed below. If he answers the phone he always promises to make an appointment to come back out to correct the problem. You will NEVER see him again. I have let the company that recommended him know and they are no longer going to give out his name. I am so disappointed in Mr. Ward both as a business man and as an individual with obviously no ethics.
Posted: 3/19/2013 • Link to this review
We hired him to refinish 3000sqft of hardwood floors. He completed the work and then after they dried the edges of all the floors were not even the same color or consistent with the rest of the floor. Look at the edges of the floor - the photo is not blurry near the fireplace - it just looks blurry because our FLOOR is blurry and discolored. The work requires a complete do-over. This man said he provides no warranty, will not do anything to fix the problem, and will not give us our money back. Our only recourse is to hire someone to re-do the entire work and then sue this guy and hope someday we can collect our money back, which is our next step.
Posted: 12/17/2012 • Link to this review
After using Dave several years ago, referring him to several friends we decided to have him return - BIG MISTAKE!!!! I have holes, scratches and patches in the wood, there is multiple places with hair and dirt in the finish, circular marks from poor sanding. Dave never completed the work even after we paid him up front and were assured he would do a good job...BIG MISTAKE!!! After legal steps found him at fault we still wait for him to make good on his mistakes and horrible work performaance. Perhaps I should also mention his bullish manner towards members of our family. BIG MISTAKE - AVOID!!!!
Posted: 7/08/2012 • Last edited: 1/17/2013 • Link to this review
We interviewed Dave Ward for a project and hired him but when he asked for 75% up front, we pulled back and investigated here and at the BBB. He thanked us for putting him through .. I understand someone being upset, but that is no way to respond.
Posted: 3/04/2011 • Link to this review
Dave Ward sold us our wood floors as high quality wood but we have numerous holes and cracks in the wood. He also installed our floors and we have huge gaps. He never finished the job, promising to come back and repair the holes and cracks, as well as finish the work around our fireplace. I have called on numerous occassions, he promises to come by and finish the job, a year and a half later he still has not shown up. I have also run into him at stores and he continues to say he will come by. Still a no show. We had worked with him previously and trusted him but his quality and service this time around has been horrendous.
Posted: 12/31/2010 • Last edited: 1/17/2013 • Link to this review
Absolutely the best floors I have ever seen and a real [pleasure to work with He also redid my staircase with oak treads wrought iron and new handrails The best workmanship I have found
Posted: 8/25/2010 • Link to this review
Dave did a horrible job at our house. There are HUGE gaps between the boards. He refused to come back despite repeated courteous requests. I even ran into him at a store and told him I wanted him to see if he could fix our floors (he didn't remember me). I gave him my address and saw him drive by without stopping. He remembered when he saw the house. What a slimy jerk!
Posted: 2/21/2010 • Link to this review