Wood & Fullerton Goodyear

Had my car in for oil leak diagnostic. Quoted me $260. After the repair was completed they informed me that the check engine light was coming on and that the car would run properly. Turned out they did not label vaccume hoses they kept it overnight and corrected that issue. Picked up the car to find it was still leaking oil. Took it back they then informed me it would be $1000+ to complete another repair. Called another shop and they quoted me $600 for the same repair. The service manager laughed at me when I complained. Would not refund for mis diagnosis.

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I try to spend money with Dunwoody businesses whenever possible, but these guys have just gotten too goofy for me. The guy answering the phone today wanted to pick a fight with me over the phone about needing to slightly tweak the tire sizes for my G35 so I could by Goodyear tires. He was all freaked out saying, we won't install those tires on your car (235/50-18 instead of 225/50-18). Well, they just lost over $1000 in business and all future business of mine.

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I have been to three of their locations over my 30 years here and these people are great. They do such a wonderful job of staffing their locations with trustworthy guys. It's hard getting your car on and knowing if you are getting ripped off or not, but these guys have helped me out more than necessary and they feel like good friends of mine.

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The folks that work at this location are nice but are always trying to sell you some kind of addtional service or item that isn't always needed. They are good for oil changes but any other service is way overpriced.

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As a former service manager for one of these locations, I can tell you a secret: The mechanics make $7.50 an hour, plus a commision on all repairs you buy. So, if business is a little slow, and they are inspecting your car, you can BET you are going to get a proposal for all sorts of preventative maintenance services. They have to eat, too, and all you can say is yes or no. Don't ever forget that YOU are their meal ticket, so unless it's broke, don't fix it until you have a chance to review your owner's manual for recommended service intervals and your service history. Just because your tranny fluid isn't bright pink doesn't mean it's due to be flushed. There are lot of color changes over 50,000 miles.

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