While searching for a mattress for our teenage daughter, we heard about Woodstock Mattress Outlet. I'm so glad we did! Victoria was so helpful and provided excellent service. She helped us find just what we were looking for and it was a great price! Very satisfied customer.
Posted: 10/03/2015 • Link to this review
I went to a lot of furniture stores and their name makes it seem like they would have outlet prices but not so, they are more expensive then some of their competitors. Even so i saw some things I really Liked so I was going to purchase it was over $5000 but I was approved for credit no problem, but then they wanted to charge delivery fees, when no one else did especially buying this amount, so I walked.!!
Posted: 8/28/2014 • Link to this review
I bought two tables at WFO today and they were great deals for the money. One was a closeout and the other marked down. For about $500 I got two tables. One of them rang up wrong and they were quick to fix it and noticed that another 10 % was due off as well. They were fair, honest and had great prices.
Posted: 4/05/2014 • Link to this review
AWESOME experiences every time!!!! We have purchased furniture from Woodstock Outlet on 5 occasions for the past 3 years and every experience has been outstanding! The furniture is great quality, and our favorite salesperson "April" has always been very attentive and a pleasure. The owner Brian has even taken the time with follow-up calls to thank us - Wow! What a blessing to have a furniture store that actually cares! The furniture has been excellent with every experience, so don't be misled by the name "outlet." Our favorite area to browse is in the very backside of the store, where there are OUTSTANDING prices in their clearance section! On one occasion we purchased a solid wood queen poster bed for only $299 - the same one that Ashley furniture was selling for $1199 -- Wow! Thre is another salesperson we used once named "Richard," which gives you 2 sales persons to consider asking for. Great deals / Great experiences~ and best of all we have been able to purchase AWESOME furniture items for close to a third of the cost of other stores!
Posted: 1/21/2013 • Link to this review
I bought a recliner and the salesman did not hover over me while I was looking, but was there when I had questions. The delivery was on time, professional and very reasonably priced.
Posted: 5/28/2012 • Link to this review
We bought a pair of Lane recliners not quite 3 years ago. The seat on one broke shortly after the 1st yr. WFO had it picked up and repaired. I had to pay $100 since it was just past the 12 month warranty to have it fixed, and it just rebroke at the same location. I'm having it repaired again and the upholster said all they did was put a bracket on the main bar that holds the seat up. There's nothing wrong with the fabric and he can fix it for $250, but I think it was not repaired correctly the first time. He also said Lane uses pine (the softest wood) to make their chairs. Next recliners will be Barcoloungers-they come with a lifetime warranty!
Posted: 3/28/2012 • Link to this review
I recently purchased a new bedroom set for lake house at WFO. I had visited twice, as a i was shopping for the best deals. On my second trip back, it seemed like the entire staff new my name and greeted me with a smile. The store is delightful and I ended up getting the best deal around too. Thanks!
Posted: 1/09/2012 • Link to this review
The furniture is cheaply made, the commissioned sales people can be pushy. Margins in furniture is huge - they don't have great deals for cheap furniture from China. Watch out for bonded leather on much of their "leather" products. It's unfortunate - I won't go back.
Posted: 10/27/2011 • Link to this review
I enjoy shopping at Woodstock Furniture Outlet. Great products and friendly sales staff. They allow you to look, but are always close by to answer questions. Annette is an awesome sales associate. Have shopped here for years - delivery team is professional.
Posted: 3/30/2011 • Last edited: 3/31/2011 • Link to this review
Purchased a lovely leather sectional. Some issues with damage upon delivery but they corrected everything. Brian and folks in customer service are great to work with.
Posted: 2/21/2011 • Link to this review
Quality merchandise organized and presented well. Makes shopping easy and fun.The staff is the best from your personal design consultant to the delivery personnel. It speaks highly for a company when all of their employees obviously love working there and speak so highly of their employers.We loved that they observed Sundays by being closed that day. They can furnish a home room to room
Posted: 1/30/2011 • Link to this review
I went to purchase kitchen and living room furniture from Woodstock Outlet. They have a great selection of products on the floor. Worked with April, she was excellent at offering design assistance and I would highly recommend her. Great experience and well worth the drive. I will go back again to purchase additional furniture.
Posted: 1/20/2011 • Link to this review