I've used them for my service since 2004 and have several Toyotas. They used to be top notch but over that last several years they have become unreliable about when work will be completed and no longer reasonable with work recommendations. They are reliably try to up-sell to products against my stated intentions. After several unhappy visits, their manager called send he would send me a coupon to for my next visit to make up for he poor service. But, he never even sent it. Another sign that the dealership has really declined.
Posted: 12/11/2013 • Link to this review
World Toyota is AWESOME. Daniel J. provides a pleasant and excellent auto service experience and Chris Brown is always interested in the level of my service. I trust Daniel and Chris for they never try to sell me anything I don't need. Daniel & Chris are very knowledgeable. They remember me and take care of my car for a very reasonable rate. I have been going to World Toyota for over 7 years. I won't take my car anywhere else and will always drive a Toyota because of the top notch service my car and I have receive at World Toyota Service Department and Body Shop
Posted: 10/27/2010 • Link to this review
My family and I have been taking our cars to World Toyota Service for over 8 years and we recommend them to everyone! The service technicians are very professional and the manager of the service dept has always treated us like family. Again, I would recommend everyone to go here from an oil change to major work.
Posted: 8/04/2010 • Link to this review
World Toyota has the best service department in the city of Atlanta. It is obvious that customer service is of great importance. I will never take my car anywhere else!!!
Posted: 8/03/2010 • Link to this review