I have been a car owner for over 30 years and have been to a lot of different service shops in my day including the dealers. I have never had such a pleasant surprise when I started using Wrights (as pleasant as getting your car fixed can) They where very professional and attentive to my problems, they called with a estimate before any repairs where done (the price was reasonable because I checked) I felt like they where completely honest with what they recommended and I was able to pick my car up same day and everything was fixed properly. Since I 1st visited them last year my whole fleet of cars (I have 3 children) have been in for service with the same reliable service every time. I thought I would write a review to let everyone know how much I appreciate there great service.
Posted: 6/06/2013 • Last edited: 7/03/2014 • Link to this review
The business practices and ethics of this shop are beyond comprehensible! We took a vehicle to them to have the engine replaced. They supposedly replaced the engine twice (with an engine we had purchased from Advance Auto Parts) and both times the engine continued to leak oil. The car was taken back to them a third time to repair the leaks and because the car had been damaged in their care and they were requested to replace the broken parts, we were told they would not work on the car anymore after that point or honor any warranties on their work. Over $3900 later, this car has gone to another mechanic who has it well documented that the shop replaced the head on the engine and apparently because it was leaking or did not seal properly "fix" the shop provided was to put a temporary leak sealant in the engine which has now ruined the car completely! At this point the car needs a new engine, radiator, thermostats, hoses, etc. because of the incompetency of this shop! We will be seeing them in small claims court!
Posted: 2/15/2013 • Link to this review
Long story short.... I took my car in to Global BMW and they wanted to fix the current issue for $800 telling me that I needed to replace the part that was causing problems. They also told me that I needed another $1500 worth of work. I didn't think all the work was necessary so I got a second opinion from Wrights. They fixed my issue for under $200 by cleaning up the part rather than replacing it. Basically, Wrights is going to do quality work at a reasonable price. I would trust them with all my car maintenance needs.
Posted: 8/06/2010 • Last edited: 6/07/2013 • Link to this review
The work performed was done in a timely manner, accurately at a competitive price. They also let me know of additional items they saw needing attention. I left with a feeling of confidence and my car has run well since. They are good to keep track of all my automobiles, letting me know when scheduled maintenance is required. I plan to use Wright’s for all future automotive needs and will refer them to all my friends and family.
Posted: 10/05/2009 • Last edited: 6/07/2013 • Link to this review
I've used Wrights at least 7-8 times, and people I've sent to them several more. Everyone has been very pleased. Honesty, integrity and fair prices. And unlike many dealers they don't "find" a lot of things needed to increase the sale.
Posted: 9/14/2009 • Last edited: 6/07/2013 • Link to this review
I am new to Atlanta and was referred to Wrights Car Care in Chamblee by a co-worker. The location is very convenient to Ashford Dunwoody. The service was wonderful and my repairs were completed quickly. Thanks to everyone at Wrights for the superb service. You have a new customer.
As a single woman it is very difficult to find an honest automotive repair center. Wrights Car Care was very honest and they explained each item of the repair very clearly. I received a very detailed quotation of parts and labor cost for my repair which allowed me to make an educated decision. I recommend this facility to anyone if you want to be treated with honesty and respect. The location was also great; right in downtown Chamblee just a block down from the Marta station. I have had no problems with my repairs and highly endorse Wrights Car Care and will be a returning customer.